Technician I, Quality Assurance (35328)

Monogram Foods; Haverhill (MA); On-site; USD 28,000 - 33,000; Full time

Job summary

Monogram Foods in Haverhill, MA is seeking a motivated Quality Assurance Technician to join our team. This entry-level role supports daily Pre-Op processes and requires starting work at 4:30 a.m., Monday through Friday, with weekend availability as needed.

You will assist QA leadership to ensure compliance with GMPs and food safety guidelines, monitor raw materials and finished products, perform organoleptic testing, CCP verifications, and daily inspections.

Qualifications

• High school diploma or GED preferred.
• Experience in quality or related field is a plus.
• Serve Safe certification is preferred.

Responsibilities

• Monitor product SKUs and lead improvements with R&D.
• Assess incoming materials and finished products, including organoleptic tests.
• Enforce GMPs and perform pre-operational inspections daily.
• Oversee CCP verifications, label checks, HACCP, and calibration tasks.
• Support QA Manager through training and reporting.

Skills

Verbal communication

Written communication

Bi-lingual (EN/ES)

Education

High school diploma or GED

Serve Safe Certified

Job description

Job Details: Level: Entry, Job Location: Haverhill MA - Haverhill, MA 01832, Position Type: Full Time, Salary Range: $20.00 - $24.00 Hourly, Travel Percentage: None, Job Shift: 1st Shift

We are looking for a motivated, reliable, and detail-oriented Quality Assurance Technician to join our team. This position plays an important role in our daily Pre-Op process and requires someone who can consistently report at 4:30 a.m., Monday through Friday, with availability to work Saturdays when needed.

Position Overview:

QA Technician will assist the Quality Assurance Supervisor and Manager in ensuring compliance with all Manufacturing Quality and Food Safety Policies and Guidelines. Technicians will play a key role in our company’s commitment to the production of the highest quality safe foods. The Quality Assurance Technician must be able to interact across interdepartmental boundaries in a professional, proactive manner, avoid conflicts, and exemplify a collaborative spirit.

Essential Duties and Responsibilities:

• Monitor existing product SKUs and directly recommend/lead development improvements with R&D.
• Monitor the quality of incoming raw materials and finished products, including organoleptic evaluations.
• Enforce Good Manufacturing Practices (GMPs).
• Complete Pre-operational Inspections each morning and evening including swabs weekly.
• Monitor general upkeep of the production area.
• Monitor verifications for CCPs on the floor.
• Perform Specification Testing on certain incoming raw materials as needed.
• Monitor daily Label Checks, HACCP, Operational, weekly thermometer checks, weekly temp tags and Calibration requirements.
• Monitor and verify the proper function of metal detectors daily.
• Perform training as assigned by the QA Manager for employees.
• Perform the daily organoleptic testing of products being run that day and send out report.
• Generally, assist in ensuring safety compliance and compliance with all other Company Rules and Policies by way of example and by encouraging and monitoring the behavior of others.

The Ideal Candidate will have the Following Qualifications: Education and Experience:

• High school diploma or GED preferred.
• Experience Required: Minimum 6 months of quality or related experience preferred.
• Must be able to add, subtract, multiply and divide.
• Support management decisions, talk positively and encourage happy environment.
• Be knowledgeable of and follow the safety procedures as outlined by Monogram Foods.
• Be knowledgeable of safe food handling practices, HACCP and quality control procedures in your department.
• You must be able to speak, read and write in English.
• Serve Safe Certified.
• Demonstrate a high level of energy drive and initiative.
• The ability to be self-directed and maintain excellent organizational skills.
• Ability to work flexible hours and accept additional responsibilities as needed.

Competencies and Skills:

• Verbal and written communication skills.
• Bi-Lingual a plus – English/Spanish.

Physical Demands:

• Must be able to work within temperature-controlled environments (Heat/Cold).
• Walk on slippery wet surfaces.
• Frequently transports/push/pull/move up 50 lbs. or more.
• Walk/stand 100% of shift.
• This role will require extended hours based on production needs, including work to be performed after regular business hours and on weekends.
• Employees must be at least 18 years of age to be eligible for employment at Monogram Foods.

Work Environment and Personal Protective Equipment:

Work Environment:

• Stand on concrete.
• Ambient temperatures.
• Work with a team.

Personal Protective Equipment:

• Safety shoes as needed.
• Insulated gloves as needed.
• Safety knives as needed.