Technician I

Transcore, LP; Round Rock (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

TransCore is seeking a Technician I to join our team in the Austin, Texas area. The technician will perform on-site or in-house servicing, repair and installation of customer equipment, including installation and configuration of systems/firmware and preventive maintenance.

The role involves troubleshooting, diagnosing and repairing hardware and software issues, with responsibilities for documenting status reports and restoring equipment to operation quickly.

Qualifications

• High school diploma or GED preferred.
• Must have a valid Driver's License.
• Willingness to learn new technologies.

Responsibilities

• Perform on-site or in-house servicing, repair and/or installation of customer equipment.
• Install, troubleshoot and repair electronic equipment and wiring.
• Configure component systems/firmware, including upgrades and programming.
• Conduct preventive maintenance actions and complete documentation.

Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Technician I to join our team in the Austin, Texas area.

Summary
The Technician I performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities
Include the following. Other duties may be assigned.

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out.
• Isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following guidelines set forth to do so.

Requirements and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.

• High school diploma or general education degree (GED) strongly preferred.
• Must maintain driver's license in good standing as verified by Transcore.
• Must be comfortable working at heights that could be in excess of 50 ft.
• Familiarity with basic electrical or networking concepts is helpful.
• Basic troubleshooting and problem-solving skills.
• Willingness to learn and adapt to new technologies and tools.
• Ability to work with hand tools and small electronic components.
• Strong attention to detail and organizational skills.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.

* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Qualifications

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.