Maintenance Technician II

TransCore, LP; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

TransCore, LP in Houston, TX seeks a Maintenance Technician II to service, repair and install customer equipment on-site or in-house. Responsibilities include field support, fault diagnosis, and system upgrades for electronic toll, surveillance and control equipment.

The role requires a high school diploma (GED preferred), roughly 2 years of related experience, and a valid driver’s license. Must be comfortable working at heights and in a dynamic, safety-conscious environment.

Qualifications

• High school diploma or GED preferred.
• Minimum of 2 years related experience.
• Valid driver's license in good standing.

Responsibilities

• Install, maintain, repair equipment including Windows/Linux hardware and surveillance devices.
• Submit reports and perform shift-to-shift communications per policies.
• Respond to corrective maintenance requests or alarms promptly.
• Diagnose and repair hardware, software, and system issues.
• Assist with training of less experienced technicians.

Skills

Troubleshooting

Networking (TCP/IP)

Communication

Documentation

Field service

Education

High school diploma or GED

Tools

Windows

Linux

RFID

ANPR

CCTV cameras

Traffic signal controllers

Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Maintenance Technician II to join our team in Houston, Texas.

The Maintenance Technician II performs on-site or in-house servicing, repairing and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out.
• Isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following guidelines set forth to do so.
• Assist with the training of less experienced technicians.

Requirements and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.

• High school diploma or general education degree (GED) strongly preferred.
• Typically requires a minimum of 2 years of related experience.
• Must maintain driver's license in good standing as verified by Transcore.
• Must be comfortable working at heights that could be in excess of 50 ft.
• Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable.
• Advanced troubleshooting and repair skills for both hardware and software.
• Proficiency with networking concepts, including TCP/IP and communication protocols.
• Ability to read and interpret complex schematics and technical documentation.
• Strong communication and organizational skills.
• Experience with CCTV Cameras and Traffic Signal controller experience highly preferred.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.

TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.