Technician I

TransCore ITS, LLC; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

TransCore ITS, LLC in Houston, TX seeks a Technician I to perform on-site or in-house servicing, repair, and installation of customer equipment. This role involves field support across electrical, data, and fiber optic installation, and ensuring equipment operates efficiently after service.

The candidate will handle reports, respond to alarms, diagnose hardware/software issues, and restore systems to full operation, with emphasis on safety and quality.

Qualifications

• High school diploma or GED preferred.
• Typically 1–2 years of related experience.
• Must maintain driver's license in good standing.
• Comfortable working at heights up to 50 ft.
• Familiarity with basic electrical or networking concepts is helpful.
• Basic troubleshooting and problem-solving skills.
• Willingness to learn and adapt to new technologies and tools.
• Ability to work with hand tools and small electronic components.

Responsibilities

• Install, maintain, and repair equipment including Windows and Linux-based hardware, cameras, radar/LIDAR, and network gear.
• Complete reports and logs, and communicate across shifts.
• Respond to maintenance requests or alarms promptly.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system accurately.
• Restore equipment to operational status quickly.
• Module or PC board swaps and fault isolation.
• Field test units or components.
• Maintain spare equipment and parts per guidelines.

Skills

Basic troubleshooting

Attention to detail

Willingness to learn

Hand tools

Education

High school diploma or GED

Tools

Windows

Linux-based hardware

Fiber optic equipment

Video surveillance equipment

Radar/LIDAR equipment

Network equipment

Job description

TransCore (TCI), a subsidiary of ST Engineering, is seeking a Technician I to join our team in Houston, Texas.

Summary

The Technician I performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support and installation, and is not limited to electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. Determines most effective means to install equipment to maximize efficiency.

Essential Duties and Responsibilities

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.


• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.


• Respond to corrective maintenance requests or alarms within an acceptable time frame.


• Diagnose and repair hardware, software, and system issues.


• Report on the technical status of the system with accuracy and completeness.


• Restore equipment to operational status as quickly as possible.


• Module or PC Board swap out.


• Isolation of faults in units or components.


• Field test of units or components.


• Maintenance of spare equipment and parts following guidelines set forth to do so.

Requirements and Qualifications

• High school diploma or general education degree (GED) strongly preferred.


• Typically requires a minimum of 1 - 2 years of related experience.


• Must maintain driver's license in good standing as verified by Transcore.


• Must be comfortable working at heights that could be in excess of 50 ft.


• Familiarity with basic electrical or networking concepts is helpful.


• Basic troubleshooting and problem-solving skills.


• Willingness to learn and adapt to new technologies and tools.


• Ability to work with hand tools and small electronic components.


• Strong attention to detail and organizational skills.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.

TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.