Technician I

Wind River Hotel & Casino; Riverton (WY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Slot Machine Technician to maintain and repair gaming machines in a vibrant casino environment. This role demands proficiency in computer skills and a commitment to excellent customer service. You'll be responsible for ensuring all slot machines are in top working order and providing support to patrons. If you're ready to work in a dynamic atmosphere and enjoy the thrill of the gaming industry, this opportunity is perfect for you. Join a team that values your skills and offers a supportive workplace.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Life Insurance

Short Term Disability

Long Term Disability

Qualifications

• Must be at least 21 years old and have a valid Wyoming Driver’s License.
• Must be able to pass a background investigation and drug test.

Responsibilities

• Perform repairs and maintenance on slot machines to ensure they are operational.
• Provide excellent customer service and assist with machine installations.

Skills

Computer Skills

Microsoft Excel

Microsoft Word

Networking

Slot Machine Maintenance

Customer Service

Education

High School Diploma

Tools

Slot Machine Tools

Job description

Wind River Casino
Wind River Hotel Casino
180 Red Wolf Pl
Riverton, WY 82501, USA

Wind River Casino
Wind River Hotel Casino
180 Red Wolf Pl
Riverton, WY 82501, USA

• Must have good work performance with emphasis on attendance, punctuality, and attitude
• Must be proficient in the use of computer skills including but not limited to Microsoft Excel, Microsoft Word, and Networking.
• Must be willing to work a flexible schedule including weekends, evenings, nights, and holidays.
• Maintaining confidentiality is a requirement.
• Must continue to be licensable under the requirements of the Northern Arapaho Gaming Agency.
• Must continue to pass random drug test.
• Must comply with the Minimum Internal Controls for Slot Machines.
• Must have the ability to supervise the Slot Machines on the floor.
• Must perform preventative maintenance of machines which includes vacuuming, cleaning bill accepter, printer, checking buttons, replacing light bulbs, and cleaning outside of machine.
• Must know game types, how game is played, and deal with customer disputes.
• Must maintain machines with any type of repairs, paper outs, printer jam, bill jam, screen repair, etc.
• Must learn all different types of machines and know how to set up options.
• Must be knowledgeable with tools used for slot machine maintenance.
• All other job-related duties as assigned by supervisor and/or manager.

Conditions of Employment:

• Performs needed repairs, modifications, and preventative maintenance to slot machines either on the floor or in the Slot Tech Room.
• Responsible for ensuring compliance with all policies and procedures.
• Ensures that slot machines are in good working order.
• Assists with machine installs and game changes.
• Assures excellent customer service to all patrons/guests by communicating in a pleasant, friendly, and professional manner.
• Attends all relevant staff meeting and trainings.

QUALIFICATION AND REQUIREMENTS:

• Must be at least 21 years of age
• Must have a valid Wyoming Driver’s License.
• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must be able to obtain and maintain a Gaming License.

WORK ENVIRONMENT:

• Must be able to work in a second-hand smoke environment.
• Must be able to stand for long periods of time.
• Must be able to be mobile throughout the casino for duration of shift.

EMPLOYEE BENEFITS:

• Health Insurance-: Employee is eligible within 60 days of initial hire date.
• Delta Dental and VSP Vision Insurances: Employee is eligible within 60 days of initial hire.
• Retirement plan up to a 4% match, must complete 90 day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage within 31 days of initial hire.
• Employer Paid: Basic Life Insurance
• Employer Paid: Short Term Disability
• Employer Paid: Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.