Technician - Heavy Equipment Shop

MacAllister Machinery Co., Inc.; Lafayette (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

MacAllister Machinery Co Inc. seeks a Technician to perform mechanical services on heavy equipment in the shop, testing, repairing and rebuilding units.

Responsibilities include ordering parts, writing service reports, tracking time and parts, and returning cores, while maintaining safe operations. Qualifications include 3–5 years of mechanical experience, hydraulics, power train and electrical systems knowledge, and a vocational diesel background.

Qualifications

• High school diploma or equivalent with vocational diesel training.
• 3 to 5 years of mechanical experience with heavy equipment, preferably Caterpillar.
• Strong knowledge of hydraulics, power train and electrical systems.
• Understanding of 6 Sigma and ability to improve metrics and results.
• Problem solving, teamwork, and customer-focused communication.
• Ability to work overtime and weekends as needed.

Responsibilities

• Performs mechanical services on new and used heavy equipment in the service shop.
• Tests, repairs, and rebuilds equipment; orders parts and writes service reports.
• Allocates time to jobs, tracks parts charged and returned, and ensures safety rules.
• Maintains tools and equipment and keeps the shop organized (5S).
• Maintains customer satisfaction by meeting deadlines and expectations.
• Adheres to all safety regulations and quality standards.

Skills

Diesel engine repair

Hydraulics

Electrical systems

Caterpillar equipment

Customer service

Education

High school diploma or equivalent

Vocational diesel training

Tools

Diagnostics software

MS Office

Job description

Position Summary

The Technician performs mechanical services on new and used heavy equipment in the service shop area. The position is responsible for testing, repairing, and rebuilding heavy equipment. Additional responsibilities include ordering parts, writing service reports, return of parts, core returns, assigning time to jobs and adhering to all safety regulations. The Technician is also responsible for housekeeping (5S) and properly maintaining company issued tools and equipment.

Description

Position Summary

The Technician performs mechanical services on new and used heavy equipment in the service shop area. The position is responsible for testing, repairing, and rebuilding heavy equipment. Additional responsibilities include ordering parts, writing service reports, return of parts, core returns, assigning time to jobs and adhering to all safety regulations. The Technician is also responsible for housekeeping (5S) and properly maintaining company issued tools and equipment.

Responsibilities

• Adheres to all safety rules and maintains good housekeeping (5S) in the shop area.


• Diagnoses and repairs equipment in the service shop.


• Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, and tracking parts charged, and parts returned.


• Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.


• Maintains company issued equipment and tools, keeping them in good working order.

Qualifications

• Knowledge, skills, and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair.


• 3 to 5 years of mechanical experience with heavy equipment, preferably with Caterpillar. Strong working knowledge of hydraulics, power train and electrical systems.


• Solid understanding of work area metrics and takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a \"self-starting\" ability to daily work and proactively making improvements to the work process.


• Exhibits good problem-solving skills; can identify problems, solicit other’s opinions, and offer valid solutions. Interprets and applies policies, procedures, and guidelines. Demonstrates a basic understanding of warranty administration.


• Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.


• Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers.


• A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence.


• Can operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel, and database systems.


• The ability to work overtime and weekends.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).