TECHNICIAN-FIELD SVC

Packaging-Corporation-of-America; Winter Haven (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Packaging Corporation is seeking a Field Service Technician to troubleshoot and maintain mechanical packaging equipment at customer sites. The role includes interacting with customers and making joint sales calls to offer solutions for packaging machinery.

Responsibilities include diagnosing issues, performing preventive maintenance, ordering parts, and documenting service calls. The position requires travel, strong mechanical skills, and the ability to work both independently and with a team.

Qualifications

• High School Diploma/GED.
• Two years of related experience preferred.
• Electrical, PLC and processors know-how with strong mechanical skills.
• Some fabrication and metallurgy abilities.
• Welding experience – Stick, Gas, MIG, TIG.
• Self-motivated; able to work independently and with a team.
• Valid driving record; able to operate a company vehicle.
• Familiar with tray machines and case erectors.
• Strong communication and computer skills; able to travel.

Responsibilities

• Diagnose, troubleshoot, and perform preventative maintenance and repairs at customer locations.
• Order and install replacement parts for machines.
• Repair broken machines quickly and efficiently.
• Make necessary modifications; run tests; adjust machinery as needed.
• Maintain accurate records of all repairs and service calls.
• Make equipment recommendations to customers.
• Comply with company procedures and safety standards.
• Perform other related duties as assigned.

Skills

Self-motivated

Customer interaction

Time management

Teamwork

Mechanical skills

Education

High School Diploma/GED

Tools

Welding: Stick

Welding: Gas

Welding: MIG

Welding: TIG

Job description

The Field Service Technician is responsible for troubleshooting and maintaining the Mechanical Packaging equipment at customer sites in good working order. Technicians are also expected to interact with customers and make joint sales calls to offer solutions to customers with mechanical packaging equipment.

Principle Accountabilities:

• Diagnose, troubleshoot, and perform preventative maintenance and repairs at customer locations.
• Orders and installs replacement parts for machines.
• Repairs broken machines quickly and efficiently.
• Makes necessary modifications; implements test runs; and makes additional alterations to machinery as needed.
• Maintains accurate records of all repairs and service calls.
• Makes equipment recommendations to customers.
• Complies with company procedures and safety standards.
• Performs other related duties as assigned.

Basic Qualifications:

• High School Diploma/GED.
• Two years of related experience preferred.
• Background in Electrical, PLC and Processors along with strong mechanical skills.
• Some fabrication, Metallurgy abilities needed.
• Experience with welding – Stick, Gas, Mig, Tig
• Self-motivated with the ability to work independently and with a team.
• Good driving record and the ability to safely operate a company vehicle.
• Familiarity with mechanical setup equipment – Tray machines & Case Erectors
• Communication and computer skills with the ability to interact with customers, plant operations and sales group. Must be self -motivated, manage time well, and the ability to travel.