Technician, Field III

Repairify Inc.; Monroeville (Allegheny County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Technician to join their team. In this dynamic role, you will work inside an automotive repair shop, performing diagnostic scans and calibrations while collaborating with various shops to enhance service quality. Your expertise in Advanced Driver Assistance Systems (ADAS) and OEM tools will be crucial in ensuring precise calibrations and effective communication of technical information to clients. If you are passionate about the automotive industry and eager to make a difference, this position offers a fantastic opportunity for growth and learning in a supportive environment.

Qualifications

• 1-2 years of experience in automotive diagnostics and repairs.
• Knowledge of OEM and aftermarket scan tools is essential.

Responsibilities

• Perform diagnostic scans and calibrations for various vehicles.
• Consult with automotive shops to promote diagnostic services.

Skills

Automotive Diagnostics

Calibration Skills

Problem-Solving

Customer Service

Technical Communication

Education

Technical College Graduate, Automotive Field

High School Diploma

Tools

OEM Scan Tools

Aftermarket Scan Tools

Microsoft Office

Job description

Overview

Summary/objective

The Field Technician will be based inside an automotive repair shop and perform diagnostic scans and calibrations as well as assisting with virtual diagnostic scans and calibrations. This position will consult with the shop(s) and promote Repairify as it relates to diagnostics and calibrations.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Serve as primary client contact as needed within the service process
• Promote the necessity for diagnostics and calibrations at assigned shop
• Perform precise calibrations for all types of Advanced Driver Assistance Systems (ADAS) across most vehicle makes and models
• Utilize various OEM tools and diagnostic equipment to make effective recommendations for repairs and calibrations
• Perform pre and post vehicle calibration documentation, prepare report paperwork for customers
• Read and understand measurements in both standard and metric units
• Perform basic R/I procedures to access sensors and control modules
• Act as a subject matter expert and explain technical diagnoses and needed repairs to non-mechanical individuals
• Evaluate information and data to provide comprehensive interpretation of technical information, electrical components, and Advanced Safety Systems (ADAS)
• Continuously learn new technical information and techniques in e-learning or other training sessions
• Drive customer or company vehicles for delivery, testing, or calibration
• Utilize understanding of various types of repair facilities, body shops, and insurance carriers to facilitate effective working relationships
• Collaborate with other technicians to perform in-depth diagnostic test plans
• Adhere to all company policy, procedure, safety, and environmental rules.
• Other Duties: This job description is not designed to cover all possible activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications:

• 1-2 years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician
• OEM scan tool and/or aftermarket scan tool experience and knowledge
• General knowledge in identification of faults, error messages, and modules
• General knowledge in automotive mechanical and electrical diagnosis, problem-solving, and repair experience
• In-depth understanding of the automotive industry and various manufacturer acronyms and lingo
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• Basic computer skills and understanding of Microsoft Office

Preferred Qualifications:

• Technical College Graduate, Automotive Field or equivalent
• Excellent written communication skills
• Company designated certifications: ASE, I-Car, MECP
• Ability to work independently and in a team environment

Supervisory responsibilities

This role has no supervisory responsibilities.

Work environment

This job operates inside an automotive repair shop that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

Physical demands

• Must be able to lift up to 75 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 75 pounds up to 20 feet.
• Requires standing for extended periods with frequent stretching, reaching, walking, and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet.
• Requires excellent visual acuity and manual dexterity.
• Requires use of safety equipment that may include face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles.

Travel required

Some travel within the assigned geographic area is expected.

Work authorization/security clearance requirements

N/A

Affirmative Action/EEO statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The company will also consider qualified applicants with criminal history in a manner compliant with federal, state, and local laws.