Technician Electrical Service

TurnPoint Services; Olympia (WA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid parental leave

PTO and company holidays

Life and disability insurance

Pet insurance (voluntary)

Job summary

Black Hills, part of TurnPoint Services, is seeking a skilled Electrical Service Technician in Olympia to diagnose and repair 120/240/277/480V systems, perform panel upgrades, EV charger installs, and ensure safety with NEC/NFPA 70E standards.

You will work with field apps and tablets for estimates, coordinate with dispatch, and participate in on-call rotations. A Journeyman/Master license or ability to obtain is required, along with a valid driver's license and strong communication skills.

Qualifications

• Minimum of 3+ years experience in residential or light commercial electrical service.
• Licensing: State Journeyman/Master Electrician license (or ability to obtain).
• Strong diagnostics, load calculations, bonding/grounding, aluminum/copper terminations, basic controls/low-voltage.
• Professional communication, option-building, and ability to explain code/safety findings in plain language.

Responsibilities

• Troubleshooting & Repair: Diagnose issues on 120/240/277/480V systems; repair circuits, breakers, panels, outlets, switches, GFCI/AFCI devices, and lighting.
• Upgrades & Installs: Panel swaps, service upgrades, dedicated circuits, EV charger installs, generator interlocks/ATS, surge protection, and lighting controls.
• Safety & Code: Follow NEC/NFPA 70E standards; adhere to LOTO, PPE, ladder/roof safety, and SOPs; complete permits/inspections.
• Customer Experience: Educate customers, present repair/upgrade options, obtain approvals, collect signatures/payments, close tickets with notes/photos.
• Documentation: Use field service app to capture diagnostics and time; build estimates and change orders in real time.
• Inventory & Vehicle: Maintain truck stock, tools, and cleanliness; process returns/cores.
• Teamwork: Coordinate with dispatch, support apprentices, participate in training.

Skills

Electrical service

Diagnostics

Safety & LOTO

Customer communication

CRM / field apps

Driver's license

Customer sales

Bilingual (bonus)

Tablet use for estimates

Tools

Multimeter

Clamp meter

Megger

Job description

Brand Overview

Black Hills has served Olympia and the greater Washington area with trusted HVAC and plumbing solutions for decades. Known for integrity and technical excellence, Black Hills is a top name in the Pacific Northwest. As part of TurnPoint Services, employees gain the backing of a national network while building lasting local careers. We invest in our people with mentorship, training, and leadership opportunities across 62 brands. Grow with Black Hills — where Northwest pride meets national opportunity.

Role Overview

Technician Electrical Service (2025-1137)

Role Overview

What You Bring

• Minimum of 3+ years experience in residential or light commercial electrical service (panel work, circuits, lighting, code corrections). - Licensing: State [Journeyman/Master] Electrician license (or ability to obtain); valid driver’s license with acceptable MVR. - Technical Skills: Strong diagnostics, load calculations, bonding/grounding, aluminum/copper terminations, basic controls/low-voltage, and use of test instruments. - Customer & Sales Skills: Professional communication, option-building, and ability to explain code/safety findings in plain language. - Tools & Tech: Proficient with mobile work order/CRM apps; comfortable using tablets for estimates and documentation. - Bonus Points: OSHA-10/30, NFPA 70E, EVSE certifications, generator experience, bilingual skills. Physical & Work Conditions - Lift/carry up to 50 lbs; frequent standing, bending, kneeling; attic/crawl/roof work; indoor/outdoor environments and varied temperatures. - Participate in on-call rotation, occasional evenings/weekends/OT during peak demand.

Key Responsibilities

• Troubleshooting & Repair: Diagnose issues on 120/240/277/480V systems; repair circuits, breakers, panels, outlets, switches, GFCI/AFCI devices, and lighting. - Upgrades & Installs: Perform panel swaps, service upgrades, dedicated circuits, EV charger installs, generator interlocks/ATS (non-warranty unless applicable), surge protection, and lighting controls. - Safety & Code: Work to NEC/NFPA 70E standards; follow LOTO, PPE, ladder/roof safety, and company SOPs; complete permits/inspections as required. - Customer Experience: Educate customers, present repair/upgrade options, obtain approvals, collect signatures/payments, and close tickets with clear notes and photos. - Documentation: Use field service app to capture diagnostics, materials, and time; build estimates and change orders in real time. - Inventory & Vehicle: Maintain truck stock, tools (multimeter, clamp meter, megger), and cleanliness; process returns/cores accurately. - Teamwork: Coordinate with dispatch for efficient routing; support apprentices; participate in training and ride-alongs.

Licenses & Certifications

• Driving: Must have a valid driver’s license with a clean driving record.

Why You'll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.