Technician Drains

TurnPoint Services; Mishawaka (IN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid parental leave

PTO and holidays

Life and disability insurance

Voluntary benefits (pet insurance, etc

Job summary

Home Comfort Experts in Mishawaka, IN is seeking a Drain Technician to diagnose, clean, and maintain residential drain systems. The role emphasizes customer service and safe, efficient workmanship.

The ideal candidate has 2+ years of drain cleaning experience, 1+ year with hydro jets or sewer cameras, and a valid driver’s license. Compensation starts at $22 per hour with potential spiffs and turnover, plus a Monday–Friday schedule with occasional weekend work.

Qualifications

• 2+ years of drain cleaning experience.
• 1+ years of using hydro jets, electric snakes, or sewer cameras.
• Valid driver’s license with a good driving record.

Responsibilities

• Complete drain cleaning, jetting, and cable work for residential and light commercial calls.
• Provide camera service to diagnose mainline stoppages.
• Explain solutions, obtain agreement for services, and collect payment.
• Maintain truck inventory and restock to minimum levels.
• Communicate professionally with customers, office staff, and coworkers.

Skills

Drain cleaning

Customer service

Valid driver's license

Microsoft Suite

Tools

Service Titan

Job description

Brand Overview

Home Comfort Experts has proudly served Indiana and Michigan for decades, delivering trusted HVAC, plumbing, and electrical solutions. Known for top-quality service and a customer-first culture, Home Comfort is a recognized leader in the Midwest. As part of TurnPoint Services, our employees enjoy the strength of a national network with the personal touch of a family-owned team. We invest heavily in training, leadership development, and career growth. Build your career with Home Comfort Experts — where Midwest values power lasting careers.

Role Overview

Technician Drains (2025-1138)

At Home Comfort Experts, our Plumbing Drain Technicians restore flow as assigned in the most efficient manner while providing the highest quality client experience. The ideal candidate will specialize in diagnosing, cleaning, and maintaining residential plumbing drain systems. This role requires exceptional customer service skills, technical expertise, and a strong commitment to excellence.

Compensation: Hourly: $22-$28.00 + turnovers and spiffs

Schedule: Monday- Friday, One weekend day per month

Role Responsibilities:

• Complete all drain cleaning, jetting, and cable work related to residential and light commercial service calls.
• Provide Camera service to obtain visual on mainline stoppages/clogs as needed.
• Build customer Repour and describe diagnosed problems to customers and provide solutions.
• Explain the features and benefits of each solution. Obtain agreement for services before performing work and collect payment.
• Maintain truck inventory of parts and restock truck to minimum stock levels.
• Communicate professionally and respectfully with customers, office staff, and co-workers.
• Wear all applicable Personal Protective gear while operating in a safe manner.
• Participate in required staff meetings and training.

Required Experience:

• 2 or more years of drain cleaning experience
• 1 or more years’ experience using hydro jets, electric snakes, and/or sewer cameras

• Valid driver’s license with a good driving record.
• Ability to lift and carry equipment up to 50 pounds, work in various weather conditions, and enter confined spaces as needed.

• Basic knowledge of Microsoft Suite

Preferred experience

• Intermediate knowledge/use of industry standard software (I.E Service Titan, or other related systems)

Why You'll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role - in the field, office, or leadership - makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs - you'll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.