Technician Apprentice

Southern Dock Products of Charlotte - A Division of DuraServ Corp; Stow (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Training and certifications

Mentorship and career progression

Premium tools and paid training

Company provided life insurance & STD/

Disability

Job summary

DuraServ is seeking a Technician Apprentice in the United States, offering hands-on learning on mechanical and electrical dock and door systems under experienced technicians. The ADVANCE program provides a structured path to grow while you earn.

You’ll gain practical skills, safety training, and the chance to advance through a defined career track, with full benefits and ongoing mentorship to help you develop into a professional tradesperson.

Qualifications

• Valid, current state-issued driver’s license
• Ability to meet physical demands: frequent standing, bending, ladder use, and lifting up to 50 pounds regularly
• Willingness to participate in DuraServ’s ADVANCE training program

Responsibilities

• Assist with the installation, service, and maintenance of commercial dock and door equipment under the direct guidance of experienced technicians
• Participate in basic mechanical and electrical troubleshooting tasks — rolling doors, sectional doors, levelers, and dock equipment
• Learn to safely use hand tools, power tools, and basic fabrication equipment to support installation and repair tasks
• Study and apply technical manuals, wiring diagrams, and documentation alongside experienced teammates

Skills

Mechanically oriented

Safety awareness

Willingness to learn

Physical stamina

Team player

Education

High School Diploma or equivalent

Trade school certificate/diploma

Job description

Start here. Build something real. DuraServ is looking for mechanically-minded problem-solvers ready to learn a trade, earn while they grow, and build a career with their hands.

DELIVER SOLUTIONS THAT MATTER. EVERY EXPERT STARTED SOMEWHERE. Start here. Build something real. DuraServ is looking for mechanically-minded problem-solvers ready to learn a trade, earn while they grow, and build a career with their hands. This Is Where a Trade Career Begins. DuraServ installs, services, and maintains the commercial dock and door systems that keep warehouses, distribution centers, and industrial facilities running. Behind every system that works flawlessly is a technician who knew what to look for — and fixed it right the first time.

As a Technician Apprentice, you won't be watching from the sideline. You'll be on the job, learning from experienced technicians, getting hands-on with mechanical and electrical systems, and building the skills that define a career in the trades. DuraServ's ADVANCE training program gives you a structured path to grow — and the income keeps coming while you do it.

If you're mechanically curious, physically capable, and ready to work for something you can be proud of — this is your starting point.

What You'll Do

• Assist with the installation, service, and maintenance of commercial dock and door equipment under the direct guidance of experienced technicians
• Participate in basic mechanical and electrical troubleshooting tasks — rolling doors, sectional doors, levelers, and dock equipment
• Learn to safely use hand tools, power tools, and basic fabrication equipment to support installation and repair tasks
• Study and apply technical manuals, wiring diagrams, and documentation alongside experienced teammates

Build the Standard

• Maintain a safe, clean job site and follow all OSHA safety protocols, PPE requirements, and fall protection standards
• Document service activities accurately — work performed, parts used, observations — building habits that define a professional technician
• Develop customer communication skills by assisting in job status updates and explaining service needs clearly and professionally
• Participate in the ADVANCE training program daily, completing required coursework and demonstrating learned skills on the job

Who You Are

You don\'t need to know everything yet. You need the right instincts, the work ethic to show up every day, and the drive to get better than you were yesterday.

• Mechanically curious — you take things apart to understand them, and you\'re not satisfied until you know why something works
• Safety-conscious — you follow protocols without cutting corners, because you understand that safety isn\'t a suggestion on a job site
• A learner — you absorb feedback, apply it, and come back the next day sharper than before
• Physically capable — comfortable with frequent standing, bending, ladder use, and lifting up to 50 pounds regularly
• Reliable and professional — your conduct on the job site represents DuraServ as much as your technical skill
• A team player — you assist lead technicians, adapt to shifting priorities, and pull your weight without being asked

Education & Experience

Required

• Valid, current state-issued driver\'s license — you\'ll be traveling to customer sites daily
• Ability to meet physical demands: frequent standing, bending, ladder use, and lifting up to 50 pounds regularly
• Willingness to participate in DuraServ\'s ADVANCE training program

Preferred

• High School Diploma or equivalent — trade school certificate or diploma accepted and valued
• Background or exposure to welding, mechanical systems, hydraulics, or electrical work
• No dock and door experience required — we will train the right person from the ground up

What\'s In It For You

• Competitive hourly pay from day one — you earn while you learn
• Structured advancement through the ADVANCE training program — your career progression is defined, not vague
• Full benefits package: medical, dental, vision, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• Premium tools, paid training, and manufacturer certifications — we invest in your development
• A team of experienced technicians who take mentorship seriously and take pride in building the next generation of the trade
• Autonomy as you grow — the better you get, the more you own

A Note to the Right Candidate. If you\'ve been looking for a career — not just a job — one where what you build with your hands matters and your work has a visible impact every single day, the trades are where that happens. And DuraServ is where that career starts.

Deliver solutions that matter. Start here.

About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our field technicians are the backbone of the company — and we invest in them accordingly.

Compensation

This compensation information is a good faith estimate of the salary or hourly wage range that DuraServ reasonably expects to pay upon hire, and is provided in accordance with applicable state and local pay transparency laws. Similar positions located outside of a covered jurisdiction may not necessarily receive the same compensation. The anticipated compensation range for this role is $22.00 to $24.45 and reflects the range DuraServ expects to pay at the time of hire, based on factors including geographic market, skills, experience, qualifications, and internal equity.

Salary/Hourly: Hourly

In addition to base compensation, this role is eligible for the following:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays

Equal Opportunity Employment

DuraServ and its subsidiaries are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.

Accommodation

DuraServ and its subsidiaries are committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please email [e-mail] .