Experienced Commercial Door & Dock Technician

DuraServ; El Paso (TX); On-site; USD 24,796 - 41,328; Full time

Benefits offered by this job

Competitive hourly pay

Full benefits package

Company-provided life insurance

Disability coverage

Manufacturer certifications

Job summary

DuraServ is seeking experienced technicians to diagnose with precision, install with pride, and own the outcome of commercial dock and door systems in El Paso, TX. You will install, service, and maintain equipment to manufacturer standards, and diagnose root causes across mechanical and electrical systems.

Ideal candidates have hands-on experience with welding, hydraulics, and fabrication, a valid driver's license, and a commitment to safety.

Qualifications

• Valid, current state-issued driver’s license; daily travel to customer sites.
• Ability to meet physical demands: outdoors, frequent ladder use, lifting up to 50 pounds.
• High school diploma or equivalent; trade schooling considered a plus.
• Hands-on welding, mechanical, hydraulics or electrical work experience.

Responsibilities

• Install, service, and maintain commercial dock and door equipment per manufacturer standards.
• Diagnose root causes across mechanical and electrical systems; document work performed.
• Fabricate brackets and hardware with hand/power tools; read manuals/diagrams.
• Communicate status with customers; support team on larger installations.

Skills

Problem solver

Mechanical systems

Electrical systems

Customer communication

Self-management

Physical stamina

Education

High School Diploma

Trade certs helpful

Tools

Welding

Hydraulics

Electrical hands-on

Job description

DuraServ is looking for experienced technicians who diagnose with precision, install with pride, and own the outcome of commercial dock and door systems.

Technical Work

• Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems.
• Perform mechanical and electrical troubleshooting across a wide range of equipment types — you diagnose root causes, not symptoms.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately.

Ownership

• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards — no shortcuts, no exceptions.
• Document all service activity with precision — work performed, parts used, and recommendations for future maintenance.
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling.
• Support teammates on larger installations and remain flexible to changing schedules — you understand that the team wins or loses together.

Who You Are

• A true problem-solver — you find root causes and deliver lasting solutions, not temporary fixes that bring a callback.
• Technically fluent — hands-on knowledge of mechanical and electrical systems, and comfortable with welding, hydraulics, and fabrication.
• Self-managed — you run your day, your tools, and your job site like a professional without waiting to be told.
• Physically capable — regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 pounds.
• Customer-facing confident — you communicate complex technical information clearly and represent DuraServ with professionalism on every call.
• A competitor — you take pride in being the technician who handles the jobs others can't, and you don't leave a job site until it's right.

Education & Experience

Required

• Valid, current state-issued driver's license — field travel to customer sites is daily.
• Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly.

Preferred

• High School Diploma or equivalent — trade school certificate or diploma accepted and valued.
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
• 3+ years of hands-on experience with commercial dock and door systems — including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Benefits

• Competitive hourly pay commensurate with your experience and skill level.
• Autonomy and trust — you're given the tools and the freedom to do your job the right way.
• Full benefits package: medical, dental, vision, and 401K with company match.
• Company-provided life insurance, short-term and long-term disability.
• Premium tools, ongoing paid training, and manufacturer certifications.
• A high-performance team environment — no slackers, no shortcuts, no one dragging down the standard you've built your career on.
• Clear advancement track — technical excellence at DuraServ leads to leadership opportunities for those who want them.

Equal Opportunity Employment

DuraServ and its subsidiaries are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.

Accommodation

DuraServ and its subsidiaries are committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please email [e-mail].