Technician

Family Entertainment Group; Erie (Erie County); On-site; USD 20,664 - 26,174; Part time

Job summary

Family Entertainment Group is seeking a part‑time technician to keep arcade games running smoothly and guests smiling. You’ll troubleshoot, repair, and maintain games, assist guests, and help manage parts and stock across the location.

The role emphasizes teamwork, safety, and adherence to company policies while supporting other venues as needed, with a schedule of Monday, Thursday, and Saturday shifts. A background in tech support is ideal.

Qualifications

• High School diploma and some technical training.
• At least one year of technical experience or equivalent training.
• Ability to lift up to 50 lbs and stand for extended periods.
• Strong communication and teamwork skills.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web‑based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management.

Skills

Technical troubleshooting

Communication

Team leadership

Education

High School diploma

Technical training

Job description

Job Overview

As a technician, you’re the behind-the-scenes hero who keeps the fun running at full speed. You make sure every game is ready for action, every guest leaves with a smile, and every visit is unforgettable. From fixing games and keeping them in top shape to helping guests get back to the fun, you play a key role in delivering the ultimate entertainment experience.

Job Type: Part‑time

Salary: $17.00 an hour

Key Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web‑based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management.

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training through classwork or previous employment.
• Ability to lift up to 50 lbs and work on your feet for extended periods.
• Strong communication and team leadership skills.

Schedule

• Monday, Thursday, and Saturday
• 10:00 AM – 6:00 PM

EEO Statement

Family Entertainment Group is an equal opportunity employer.