Technician

KC Computer Staff; Blue Springs (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A local technology service provider is seeking a full-time Technician in Blue Springs, MO. This role involves diagnosing and resolving computer and laptop issues, including hardware repairs, software installations, and data recovery. Candidates should have strong customer service skills and proficiency in computer troubleshooting. A high school diploma is required, while technical certifications are preferred. The position emphasizes effective communication and professional problem-solving to ensure customer satisfaction.

Qualifications

• Proficiency in diagnosing and resolving computer and laptop issues.
• Skills in virus removal, data recovery, and hardware repair.
• Experience in providing on-site and remote technical support.

Responsibilities

• Diagnose and resolve computer and laptop issues.
• Perform hardware repairs and software installations.
• Assist in maintaining service records and ensuring customer satisfaction.

Skills

Computer hardware repairs and troubleshooting

Software installations and updates

Virus removal skills

Data recovery experience

Customer service abilities

Education

High school diploma or equivalent

Technical certifications (e.g., CompTIA A+, Network+)

Job description

KC Computer Staff provides affordable and reliable computer repair services for both computers and laptops. Offering the convenience of on-site visits and remote service options, we specialize in virus removal, data recovery, phone repair, and operating system maintenance. Located in Kansas City, we take pride in offering free diagnostic consultations and competitive pricing, backed by a price guarantee. Our mission is to deliver high-quality, timely, and cost-effective technology solutions for our valued customers.

Role Description

This is a full-time, on-site Technician position located in Blue Springs, MO. The Technician will be responsible for diagnosing and resolving computer and laptop issues, including hardware repair, software installation, virus removal, and data recovery. Day-to-day tasks include troubleshooting, performing system upgrades, customer support, and maintaining service records. The individual will also assist in ensuring customer satisfaction through professional communication and effective problem-solving.

Qualifications

• Proficiency in computer hardware repairs and troubleshooting
• Ability to perform software installations, updates, and operating system repairs
• Skills in virus removal, data recovery, and phone repair
• Experience in delivering on-site and remote technical support
• Strong communication, problem-solving, and customer service abilities
• Familiarity with network troubleshooting and system optimization (preferred)
• Technical certifications (e.g., CompTIA A+, Network+, etc.) are a plus
• High school diploma or equivalent; additional technical training is advantageous