Technical Writer - Work Instructions

GE Vernova; Charleroi (Washington County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Health Coach service

Employee Assistance Program

401(k) with company matching

Tuition assistance

12 paid holidays

Two weeks of annual vacation

Job summary

GE Vernova is seeking a Technical Writer in Charleroi, Washington County, USA. This role involves creating documentation and collaborating with teams to enhance user materials. The ideal candidate should have a Bachelor's degree and at least 2 years of experience in technical writing, along with strong editing proficiency and knowledge of information architecture principles. Benefits include health coverage, retirement savings plans, and paid vacations.

Qualifications

• Minimum 2 years of experience in technical writing for US roles.
• Proficient in editing with a strong QA focus.
• Ability to research and structure information effectively.

Responsibilities

• Create various user documentation types and manuals.
• Analyze technical systems to enhance documentation.
• Participate in Scrum meetings and coordinate translations.

Skills

Editing proficiency

Information architecture principles

Lean/Agile/XP understanding

Software design concept knowledge

Technical communication concepts

User profile definition skills

Education

Bachelor’s Degree

Job description

Job Description Summary

Responsible for working in a team setting on small components of larger technical writing projects. You will work under the supervision of others and receive action plans from them regularly.

Job Description

Roles and Responsibilities

• Participate in partnering with stakeholders and team members to produce high quality technical documentation
• Create various types of user documentation including work instructions, quality forms, manuals, guides, presentations and more
• Analyze complex technical systems and software and fill any gaps in existing documentation
• Obtain appropriate information from subject matter experts and establish reproducible methods for generating clear and concise documentation in accordance with professional standards
• Establish and evaluate effective document presentation methods
• Actively participate in daily Scrum stand‑up meetings, weekly planning and review meetings
• Coordinate all translations and vendor relationships as required

Education Qualification

For roles outside USA: Bachelor’s Degree with basic experience.

For roles in USA: Bachelor’s Degree with minimum years of experience: 2 years.

Desired Characteristics

Technical

• Proficiency in editing (QA for documentation) – ability to recognize errors and opportunities for developmental improvement in a variety of information deliverables
• Skilled at researching and leveraging information architecture principles to create a content structure that supports a wide variety of information types and deliverables
• Basic understanding of Lean/Agile/XP software development processes, their application to projects, and how to drive information development in these processes
• Basic understanding of the major aspects of software design, development, and QA and ability to leverage this understanding to inform planning and execution for information development projects
• Basic knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task‑oriented design, single‑sourcing
• Ability to define and research user profiles and to create content targeted appropriately to meet user goals

Business

• Basic domain and product knowledge, including appropriate terminology, with a clear understanding of product line(s) and offerings, competitive landscapes and associated industries
• Basic skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
• Basic project management skills / ability to lead a writing project: ability to coordinate work of other writers, accurately estimate scope and time, create and work to deadlines, take multiple variables (including other functional areas) into account when setting a schedule

Leadership / Personal Attributes

• Ability to collaborate with subject matter experts
• Influences through others
• Executes on new methods when appropriate
• Constantly thinking critically about the task at hand and maintaining an understanding of the problem in the bigger picture
• Effectively manages risk and weighs the pros and cons of important decisions that affect multiple team members

Legal & Employment Information

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

Benefits

• Medical, dental, vision, and prescription drug coverage
• Health Coach from GE Vernova, a 24/7 nurse‑based resource
• Employee Assistance Program, 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax‑advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• Fidelity resources and financial planning consultants
• Tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance
• 12 paid holidays
• Two weeks of annual vacation (pro‑rated based on start date)