Technical Writer - Revenue Cycle Innovation

Lurie Children's; Chicago (IL); On-site; USD 59,280 - 96,928; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Time Off (PTO)

403(b) with a 5% employer match

Job summary

Lurie Children's in Chicago is looking for a Technical Writer for Revenue Cycle Innovation. The role involves defining communication strategies and producing clear documentation for revenue cycle operations.

The ideal candidate should have a Bachelor's degree and at least 3 years of experience in technical writing, preferably in a healthcare setting. We offer a competitive salary and comprehensive benefits including medical and retirement plans.

Qualifications

• 3 years technical writing or content creation required.
• Experience in a healthcare setting preferred.
• Excellent writing, grammar, and spelling required.

Responsibilities

• Write and edit document artifacts such as policies and procedures.
• Collaborate with revenue cycle leadership for content requirements.
• Create workflow diagrams to document existing and proposed processes.

Skills

Technical writing

Data analysis

Effective communication

Microsoft Office proficiency

Education

Bachelor’s degree in English, Communications or Organizational Development

Tools

Microsoft Excel

Microsoft Visio

Microsoft PowerPoint

Job description

Technical Writer - Revenue Cycle InnovationSkip to main contentYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.#Technical Writer - Revenue Cycle Innovation page is loaded## Technical Writer - Revenue Cycle InnovationApplylocations: Streeterville, Chicago, ILtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR2026-1705Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.**Location**680 Lake Shore Drive**Job Description****General Summary:** ## The Technical Writer for Revenue Cycle Innovation defines and standardizes the strategy for effective communication across revenue cycle. They collaborate with revenue cycle operations and information management to ensure they understand requirements. They partner with subject matter experts to ensure the finished documentation is easy to understand and meets the stated need. The technical writer produces novel or revised documentation that is accurate, concise, consistent, and polished.**Essential Job Functions:*** Write and/or edit document artifacts such as policies and procedures, work breakdown structures, standard operating procedures, operational training guides, job aids, reference tools and executive level presentations.* Work closely with revenue cycle leadership to understand content requirements and objectives for assigned initiatives. Lead content specific brainstorming and review sessions to design, create, refine and gain approval for all content created.* Create and revise workflow diagrams to document existing processes and proposed workflows, ensuring revenue cycle standards are met.* Deliver content that is accurate, cohesive, and engaging to the right audience at the right time.* Participate in annual revenue cycle strategic planning to develop documentation and communication plans that support revenue cycle goals.* Complete annual review of all documentation in collaboration with the revenue cycle leadership team.* Work effectively with all staff, including providers, senior executives, operational leadership, and front-line staff. Collaborate closely with information management.* Develop and maintain relationships that encourage feedback and a growth mindset.* Demonstrate effective issue resolution and conflict management skills reinforcing a team-focused, solution-oriented culture.* Pursue professional opportunities and maintain networks that enhance professional knowledge, advancement, and excellence.* Other job functions as assigned.**Knowledge, Skills and Abilities:*** Bachelor’s degree required; English, Communications or Organizational Development preferred.* Three years technical writing or content creation required. One year experience in a healthcare setting preferred.* Excellent writing, grammer and spelling.* Experience with data analysis and ability to use graphics, as well as words, to communicate ideas.* Effective communication, conflict resolution and problem resolution skills, including facilitation of groups and expert presentation skills.* Effective listening skills to understand various perspectives, synthesize findings, establish common goals, and achieve results.* Excellent analytical and process/systems thinking skills required.* Demonstrated skills in the use of project, excel, visio, power point, and other Microsoft Office products.* Excellent interpersonal skills, including ability to understand and articulate the needs of the stakeholders and assist them in making the necessary decisions to accomplish their objectives.* Ability to work in a deadline conscious, results driven environment and manage multiple projects simultaneously.**Education****Pay Range**$59,280.00-$96,928.00 SalaryAt Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.**Benefit Statement** **For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:**Medical, dental and vision insuranceEmployer paid group term life and disabilityEmployer contribution toward Health Savings AccountFlexible Spending AccountsPaid Time Off (PTO), Paid Holidays and Paid Parental Leave403(b) with a 5% employer match Various voluntary benefits:* Supplemental Life, AD&D and Disability* Critical Illness, Accident and Hospital Indemnity coverage* Tuition assistance* Student loan servicing and support* Adoption benefits* Backup Childcare and Eldercare* Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members* Discount on services at Lurie Children’s facilities* Discount purchasing program **There’s a Place for You with Us** At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. For questions about how to request an accommodation please contact: [e-mail] **AI Notice** Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes. For questions about the use of artificial intelligence in this process or any additional support, please contact: [e-mail]