Account Service Representative II - Commercial

Lurie Children's; Chicago, Northern (IL, KY); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employer 403(b) with 5% match

Paid Time Off (PTO) and Holidays

Parental Leave and wellbeing programs

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking an Account Service Representative II for our Commercial team at Streeterville, Chicago, IL. The role focuses on accurate patient billing, payer communications, and timely resolution of accounts.

High school diploma and billing knowledge are required, with EPIC experience preferred. Responsibilities include handling ICD-10 coding, third‑party payer workflows, and ensuring compliant collection practices while delivering excellent

Qualifications

• High school diploma or equivalent required.
• Knowledge of ICD-10 coding, medical terminology, third party billing and collections.
• EPIC experience preferred.
• Excellent communication and listening skills.
• Problem solving ability and able to handle multiple priorities.

Skills

Communication skills

Billing knowledge

ICD-10 coding

EPIC experience

Multitasking

Education

High School Diploma

Tools

EPIC software

Electronic claims editing

Windows OS

Job description

## Account Service Representative II - CommercialApplylocations: Streeterville, Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: JR2026-1166Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.**Location**680 Lake Shore Drive**Job Description**1. High school graduate required; physician or hospital billing experience and/or training, BS or BA preferred.2. Knowledge of ICD\_10 coding, medical terminology, third party billing and collections, required.3. EPIC experience preferred.4. Excellent communication and listening skills.5. Problem solving ability and able to handle multiple priorities.6. Knowledge of windows-based personal computers is required and experience with electronic claims editing software preferred.7. Demonstrates effective utilization of the features of the telephone system in order to achieve greater productivity with appropriate collection practices and techniques.8. Thorough knowledge of patient accounting, third party payer procedures, governmental regulations and managed care contracting to be effectively proactive in the billing and collection process, and to respond to inquiries on patient accounts in a customer satisfaction manner.**Education**High School Diploma/GED (Required)**Pay Range**$21.00-$32.55 HourlyAt Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.**Benefit Statement** **For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:**Medical, dental and vision insuranceEmployer paid group term life and disabilityEmployer contribution toward Health Savings AccountFlexible Spending AccountsPaid Time Off (PTO), Paid Holidays and Paid Parental Leave403(b) with a 5% employer match Various voluntary benefits:* Supplemental Life, AD&D and Disability* Critical Illness, Accident and Hospital Indemnity coverage* Tuition assistance* Student loan servicing and support* Adoption benefits* Backup Childcare and Eldercare* Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members* Discount on services at Lurie Children’s facilities* Discount purchasing program **There’s a Place for You with Us** At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. For questions about how to request an accommodation please contact: [e-mail] **AI Notice** Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes. For questions about the use of artificial intelligence in this process or any additional support, please contact: [e-mail]