Technical Writer & Process Improvement Specialist

Energy Innovation Corp; Spokane (WA); On-site; USD 63,000 - 93,000; Full time

Benefits offered by this job

Robust benefits suite

Hands-on mentorship

Job summary

Energy Innovation Corp in Spokane, WA is hiring a Technical Writer to document processes, support accounts, and drive efficiency. The role emphasizes clear, precise writing and cross-functional collaboration in a fast-paced environment.

You will contribute to process improvements, ensure compliance with WA regulations, and participate in hands-on mentorship to strengthen overall professional skills. A strong empathy and communication skill set is required.

Qualifications

• Strong written and verbal communication skills.
• Emotional intelligence and client-facing polish.
• Ability to deliver clear, actionable documentation.
• WA market familiarity or curiosity about Spokane region.
• Bachelor's degree in a related field or equivalent experience.
• Self-awareness to identify problems you should own.

Responsibilities

• Keep a steady hand on ITW accounts when volume spikes.
• Contribute to process improvements that boost efficiency.
• Catch the Attention to Detail regression a tired reviewer would miss.
• Stitch together Initiative and Cultural Awareness into workflows.
• Partner with peers to troubleshoot issues and share knowledge.
• Ensure compliance with company policies and WA regulations.
• Keep skills current through ongoing training and self-directed learning.
• Support the team with empathy and clear documentation.

Skills

Emotional intelligence

Empathy

Written and verbal communication

WA market familiarity

Bachelor's degree or equivalent

Problem solving / self-awareness

Education

Bachelor's degree or equivalent experience

Job description

Energy Innovation Corp in Spokane, WA is hiring a Technical Writer to document processes, support accounts, and drive efficiency. The role emphasizes clear, precise writing and cross-functional collaboration in a fast-paced environment.

You will contribute to process improvements, ensure compliance with WA regulations, and participate in hands-on mentorship to strengthen overall professional skills. A strong empathy and communication skill set is required.