Technical Writer

Energy Innovation Corp; Spokane (WA); On-site; USD 63,000 - 93,000; Full time

Benefits offered by this job

Robust benefits suite

Hands-on mentorship

Job summary

Energy Innovation Corp in Spokane, WA is hiring a Technical Writer to document processes, support accounts, and drive efficiency. The role emphasizes clear, precise writing and cross-functional collaboration in a fast-paced environment.

You will contribute to process improvements, ensure compliance with WA regulations, and participate in hands-on mentorship to strengthen overall professional skills. A strong empathy and communication skill set is required.

Qualifications

• Strong written and verbal communication skills.
• Emotional intelligence and client-facing polish.
• Ability to deliver clear, actionable documentation.
• WA market familiarity or curiosity about Spokane region.
• Bachelor's degree in a related field or equivalent experience.
• Self-awareness to identify problems you should own.

Responsibilities

• Keep a steady hand on ITW accounts when volume spikes.
• Contribute to process improvements that boost efficiency.
• Catch the Attention to Detail regression a tired reviewer would miss.
• Stitch together Initiative and Cultural Awareness into workflows.
• Partner with peers to troubleshoot issues and share knowledge.
• Ensure compliance with company policies and WA regulations.
• Keep skills current through ongoing training and self-directed learning.
• Support the team with empathy and clear documentation.

Skills

Emotional intelligence

Empathy

Written and verbal communication

WA market familiarity

Bachelor's degree or equivalent

Problem solving / self-awareness

Education

Bachelor's degree or equivalent experience

Job description

We're a team that ships, supports one another, and is now hiring a Technical Writer to help us do more of it. The reward structure favors doers: $63,000 - $93,000 upfront, real general ownership, and an Illinois Tool Works team pulling the same direction.

Key Responsibilities

• Keep a steady hand on Illinois Tool Works accounts when volume spikes
• Contribute to process improvements that boost efficiency and reduce waste
• Catch the Attention to Detail regression a tired reviewer would miss
• Stitch together Initiative and Cultural Awareness into one coherent workflow
• Partner with peers to troubleshoot issues and share practical knowledge
• Ensure compliance with company policies and applicable WA regulations
• Keep skills current through ongoing training and self-directed learning
• Refuse to let Empathy debt quietly accumulate on your watch

What You'll Bring

• Professionalism fundamentals plus the Emotional Intelligence polish clients notice
• The kind of empathy that makes hard feedback land softly
• Excellent written and verbal communication skills
• A WA sensibility, or genuine curiosity about this market
• Bachelor's degree in a related field, or equivalent practical experience
• The self-awareness to know which problems are yours to solve

Built in Spokane and run on caffeine and conviction, Illinois Tool Works turns messy general problems into clean, repeatable wins. Our Spokane, WA culture runs on written context, generous handoffs, and very few status meetings.

You get $63,000 - $93,000, a robust benefits suite, and hands-on mentorship aimed at making you a stronger general professional.

As of this visit, Illinois Tool Works is actively reviewing for the Technical Writer role.