Process Improvement & Technical Writing Consultant

US101 Guidehouse Inc.; Arlington (TX); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Sick time & company holidays

Discretionary bonus potential

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Life insurance (Basic & Supplemental)

Health Savings Account / Dental & VIs

Disability coverage

Tuition reimbursement & learning

Skills development & certifications

Employee referral program

Community events & outreach

Mobility stipend

Emergency back-up childcare

Competitive compensation

Job summary

Guidehouse in Arlington, TX seeks a documentation and communications professional to analyze business processes, draft SOPs, and translate complex information into clear guidance materials. You will support stakeholder interviews, onboarding resources, and knowledge repositories while producing presentations and client-ready artifacts.

Ideal candidates have a bachelor's degree and 1–3 years in consulting, communications, or related fields, with strong writing, organization, and MS Office skills.

Qualifications

• Bachelor's degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or related field.
• Ability to write clearly and concisely for various audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint and Excel.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note‑taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Clear written communication

Presentation material development

MS Office proficiency

Independent work with collaboration

Information synthesis

Attention to detail

Requirements gathering

Education

Bachelor's degree

Tools

Microsoft Word

PowerPoint

Excel

Job description

Guidehouse in Arlington, TX seeks a documentation and communications professional to analyze business processes, draft SOPs, and translate complex information into clear guidance materials. You will support stakeholder interviews, onboarding resources, and knowledge repositories while producing presentations and client-ready artifacts.

Ideal candidates have a bachelor's degree and 1–3 years in consulting, communications, or related fields, with strong writing, organization, and MS Office skills.