Technical Writer: On‑Site Documentation & Process Clarity

Aagard; Alexandria (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare for you and family

401(k) with company match

Paid time off

Paid holidays

Bereavement leave

Volunteer time off

Educational scholarships

Chaplain on staff

Charitable contributions matching

Team building events

Job summary

Aagard is seeking a Documentation Specialist to create and maintain manuals for new equipment, with on-site verification and updates as processes change. You will draft using AI tools while ensuring final quality, and collaborate with engineering and production teams to keep content accurate and actionable.

The role emphasizes clarity, safety, and customer usability, with on-site collaboration across manufacturing and office settings. On-site work is required in Minnesota.

Qualifications

• Associate’s degree in a related field plus one-year related experience or equivalent combination of education and/or experience.
• Experience or training with computers and ability to learn and use Aagard specific software.
• Familiarity with AI‑assisted writing tools and willingness to learn approved tools.
• Strong computer, proofreading, and editing skills.
• Proficient keyboarding, computer, proofreading, and editing skills.
• Attention to detail and ability to maintain accurate data.

Responsibilities

• Create clear, consistent manuals and guides for new equipment.
• Update documentation to reflect engineering, mechanical, or process changes throughout the build.
• Verify content on-site at the machine to ensure accuracy and usability.
• Prepare final deliverables, including printing hard‑copy manuals on-site; use approved AI tools to assist drafting while ensuring final technical verification.
• Develop and maintain customer manuals that help operators find answers quickly and complete tasks safely.
• Improve clarity and readability using consistent terminology, formatting, and step‑by‑step structure.
• Contribute to templates, standards, and reusable content to increase documentation consistency and efficiency.
• Gather feedback from the Technical Documentation Engineer, operators, and internal stakeholders to refine usability and reduce questions in the field.
• Partner on‑site with Machine Leads and Engineering Leads to capture documentation‑impacting updates.
• Manage priorities to deliver accurate documentation within project timelines and release milestones.
• Communicate proactively to clarify open items, resolve discrepancies, and remove barriers to completion.
• Uphold Aagard's quality and safety expectations by ensuring documentation is accurate and ready for customer delivery.

Skills

Proofreading

Editing

Attention to detail

Communication

Education

Associate degree in related field

Tools

Microsoft Office

Job description

Aagard is seeking a Documentation Specialist to create and maintain manuals for new equipment, with on-site verification and updates as processes change. You will draft using AI tools while ensuring final quality, and collaborate with engineering and production teams to keep content accurate and actionable.

The role emphasizes clarity, safety, and customer usability, with on-site collaboration across manufacturing and office settings. On-site work is required in Minnesota.