Technical Writer

The Aagard Group LLC; Alexandria (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Healthcare coverage

Paid time off

Holidays

Job summary

The Aagard Group LLC is seeking a Technical Documentation Engineer to create and maintain clear manuals for new equipment, verify content on-site, and deliver final deliverables with precision. You will collaborate with Machine Leads and Engineering Leads to capture updates, using approved AI tools for drafting while ensuring technical accuracy.

Responsibilities include updating documentation with changes, improving readability, and contributing reusable content.

Qualifications

• Associate’s degree in related field plus one-year related experience or equivalent combination of education and/or experience
• Experience or training with computers and ability to learn and use Aagard specific software
• Familiar with AI-assisted writing tools and willingness to learn approved tools
• Strong computer, proofreading, and editing skills
• Proficient keyboarding, computer, proofreading, and editing skills
• Attention to detail and ability to maintain accurate data
• Ability to work on-site in an office and manufacturing environment, including frequent interaction with manufacturing personnel and time on the production floor to observe operations
• Experience with Microsoft products including proficiency with Microsoft Office
• Strong prioritization, time management, organization, proactive decision-making, and attention to detail
• Confidence and ability to communicate professionally with internal and external customers verbally and in writing
• A conscientious approach to meeting and exceeding customer expectations
• Passion for excellence and influencing positive change
• Ability to handle confidential information with tact and discretion
• Must possess a Real ID or Passport and be willing to travel as necessary

Responsibilities

• Create clear, consistent manuals and guides for new equipment
• Update documentation to reflect engineering, mechanical, or process changes throughout the build
• Verify content on-site at the machine to ensure accuracy and usability
• Prepare final deliverables, including printing hard-copy manuals on-site
• Use approved AI tools to assist drafting while ensuring final technical verification
• Develop and maintain customer manuals to help operators find answers quickly and complete tasks safely
• Improve clarity and readability using consistent terminology, formatting, and step-by-step structure
• Contribute to templates, standards, and reusable content to increase documentation consistency and efficiency
• Collaborate on-site with Machine Leads and Engineering Leads to capture documentation-impacting updates
• Manage priorities to deliver accurate documentation within project timelines and release milestones

Skills

Attention to detail

Communication skills

Time management

Proactive decision-making

Proofreading

Education

Associate’s degree + 1 year experience

Tools

Microsoft Office

AI writing tools

Job description

Description

Key Obsessions:

• Accurate Technical Customer Documentation
  • Create clear, consistent manuals and guides for new equipment.
  • Update documentation to reflect engineering, mechanical, or process changes throughout the build.
  • Verify content on-site at the machine (e.g., changeovers, complex changeover locations, and servo references) to ensure accuracy and usability.
  • Prepare final deliverables, including printing hard-copy manuals on-site when requested; use approved AI tools to assist drafting while ensuring final technical verification.
• Support Customer Learning and Operator Success
  • Develop and maintain customer manuals that help operators find answers quickly and complete tasks safely.
  • Improve clarity and readability using consistent terminology, formatting, and step-by-step structure.
  • Contribute to templates, standards, and reusable content to increase documentation consistency and efficiency.
  • Gather feedback from the Technical Documentation Engineer, operators, and internal stakeholders to refine usability and reduce questions in the field.
• Collaborate to Capture Machine Changes
  • Partner on-site with Machine Leads and Engineering Leads to capture documentation-impacting updates.
  • Manage priorities to deliver accurate documentation within project timelines and release milestones.
  • Communicate proactively to clarify open items, resolve discrepancies, and remove barriers to completion.
  • Uphold Aagard’s quality and safety expectations by ensuring documentation is accurate and ready for customer delivery.

Knowledge and Experience:

• Associate’s degree in related field plus one-year related experience or equivalent combination of education and/or experience
• Experience or training with computers and ability to learn and use Aagard specific software
• Familiar with AI-assisted writing tools (e.g., for drafting, summarizing, or improving clarity) and willingness to learn approved tools
• Strong computer, proofreading, and editing skills
• Proficient keyboarding, computer, proofreading, and editing skills
• Attention to detail and ability to maintain accurate data
• Ability to work on-site in an office and manufacturing environment, including frequent interaction with manufacturing personnel and time on the production floor to observe operations
• Experience with Microsoft products including proficiency with Microsoft Office
• Strong prioritization, time management, organization, proactive decision-making, and attention to detail
• Confidence and ability to communicate professionally with internal and external customers verbally and in writing
• A conscientious approach to meeting and exceeding customer expectations
• Passion for excellence and influencing positive change
• Ability to handle confidential information with tact and discretion
• Must possess a Real ID or Passport and be willing to travel as necessary

Benefits Offered:

At Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.

Comprehensive Healthcare for You and Your Family

• No-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
• Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
• Payment-in-lieu: Receive extra compensation if you’re insured elsewhere.
• Company-Paid Benefits: Dental, Life, and Disability insurance—all included.
• Wellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
• 401(k) with Company Match: 50% match on the first 10% of your contributions.
• Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.

Time Off

• Paid Time Off: Enjoy time for rest and relaxation.
• 9 Paid Holidays throughout the year.
• Paid Bereavement Leave for life’s difficult moments.
• Volunteer Time Off: Make an impact with paid time to support causes you care about.
• Pathways to Leadership: Build your future with mentorship and servant leadership programs.
• Educational Support:

Unique Offerings That Set Us Apart

• Celebrate, Care, and Connect: Our on-staff chaplain is here to support you through life’s milestones, challenges, and celebrations.
• Supporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
• Team Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
• Complimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.

At Aagard, you’re not just joining a company—you’re joining a team that cares. Your contributions matter here, and we’re proud to offer benefits that help you thrive at work and beyond.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.