Technical Writer - Manufacturing SOPs & Process Documentation

Kids for the Future; Charlotte (NC); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

PTO days & holidays

Overtime potential

Fruit deliveries

Gym reimbursement

Competitive benefits

Snacks and engagement events

Safety culture

Learning and growth opportunities

Internal growth & training

Climate-controlled plant

Job summary

Kids for the Future is seeking a Technical Writer for an onsite role at our Charlotte, NC facility. The position may move to a hybrid schedule after demonstrated performance and operational needs are met.

You will create, revise, and maintain technical documentation—SOPs, work instructions, process flows, and training materials—for manufacturing, engineering, procurement, and logistics. You will translate complex drawings and data into clear language, collaborate with SMEs, apply AI tools with

Qualifications

• High school diploma or GED required.
• 3+ years in technical writing position.
• 3+ years in a manufacturing, engineering, and/or pharmaceutical environment; or equivalent.
• Proficiency with Microsoft Office Suite.
• Proven ability to write clear, accurate technical content for operational and technical audiences.
• Strong interviewing and information-gathering skills; able to extract knowledge from SMEs.
• Excellent critical thinking, attention to detail, organization, and version-control discipline skills.
• Ability to manage multiple documentation projects with shifting priorities.
• High mental flexibility and comfort working with cross functional teams; willingness to learn new domains quickly.

Responsibilities

• Create, revise, and maintain technical documentation including work instructions, standard operating procedures (SOPs), process flows, and training support materials.
• Partner with subject-matter experts across departments to gather accurate technical content, clarify processes, and ensure documentation reflects current practices.
• Translate complex drawings, specifications, process data, and operational knowledge into clear, concise language appropriate for the intended audience (operators, technicians, planners, etc.).
• Establish and uphold documentation standards for structure, formatting, and version control.
• Continuously improve existing documentation based on feedback, process changes, audits, and observations.
• Use AI tools thoughtfully to accelerate drafting, editing, consistency checks, and content reorganization while maintaining human oversight for accuracy and technical integrity.
• Collaborate with Quality and Training teams to maintain organized document repositories and ensure controlled documents are properly versioned and accessible to the right users.
• Prioritize work based on company needs and deadlines.
• Stay current with documentation best practices, tools, and relevant regulatory or industry expectations (especially in a regulated manufacturing environment).
• Support the company’s strategic vision and values.

Education

High school

Job description

Kids for the Future is seeking a Technical Writer for an onsite role at our Charlotte, NC facility. The position may move to a hybrid schedule after demonstrated performance and operational needs are met.

You will create, revise, and maintain technical documentation—SOPs, work instructions, process flows, and training materials—for manufacturing, engineering, procurement, and logistics. You will translate complex drawings and data into clear language, collaborate with SMEs, apply AI tools with