Technical Writer Journeyman (Onsite)

Serigor Inc.; Washington (District of Columbia); On-site; USD 85,000 - 115,000; Full time

Job summary

Serigor Inc. seeks an experienced Technical Writer Journeyman (Onsite) in Washington, DC to develop, review, edit, and maintain clear, accurate documentation supporting agency operations and communications.

You will craft website content, announcements, newsletters, and SOPs, ensuring consistency with agency standards and accessibility, while collaborating with subject matter experts to translate complex information into audience-appropriate content.

Qualifications

• Bachelor's degree in English, Technical Writing, Communications, Journalism, Public Administration, or related field.
• 10 years developing, writing, editing, and maintaining technical documentation (manuals, SOPs, how-to guides).
• 6 years developing, documenting, and maintaining detailed design specifications for complex systems.
• 6 years editing website content and technical or administrative documentation.
• 3 years CMS experience for website updates (preferred).
• Strong organizational, analytical, and communication skills.
• Drafting, revising, and maintaining website text, announcements, newsletters, guidance documents, etc.
• Collaborating with subject matter experts to translate complex information into clear content.
• Recommending improvements to documentation processes and templates.

Responsibilities

• Review, edit, and update agency website content for accuracy, consistency, accessibility, and branding alignment.
• Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other communications.
• Edit and proofread materials for grammar, punctuation, clarity, tone, and formatting.
• Review, update, and standardize SOPs and other operational documentation.
• Format documents, reports, manuals, presentations, and correspondence for distribution.
• Collaborate with subject matter experts to translate technical information into clear content.
• Ensure documents comply with agency style guides and policies.
• Maintain document version control and organize agency documentation.
• Recommend improvements to processes, templates, and writing standards.
• Perform other related duties as assigned.

Skills

Technical documentation

Design specs

MS Office

Adobe Acrobat

Website content editing

CMS experience

Editing & proofreading

Organizational skills

Communication skills

Draft website text/newsletters

Education

Bachelor's degree in English/Technical Writing

Tools

Microsoft Word

Adobe Acrobat

Job description

Job Title: Technical Writer Journeyman (Onsite)

Location: Washington, DC

Duration: 12 Months

Job Description:

The client is seeking a Technical Writer responsible for developing, reviewing, editing, and maintaining clear, accurate, and user-friendly documentation and written materials that support agency operations, business processes, and communications.

The Technical Writer is responsible for creating, reviewing, editing, and maintaining clear, accurate, and user-friendly written materials to support the client operations and communications. This role ensures that content is consistent, well-organized, compliant with agency standards, and effectively communicates information to internal and external stakeholders.

Key Responsibilities

• Review, edit, and update agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards.
• Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
• Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
• Review, update, and standardize Standard Operating Procedures (SOPs) and other operational documentation.
• Format documents, reports, manuals, presentations, and correspondence for internal and external distribution.
• Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, and audience-appropriate content.
• Ensure all documents comply with agency style guides, document control procedures, and applicable policies.
• Maintain document version control and support the organization of agency documentation.
• Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.
• Perform other related duties as assigned.

Preferred Qualifications

• Experience working in a government or public sector environment.
• Knowledge of plain language principles and web accessibility standards.
• Familiarity with document management systems and agency records management practices.

Skills

• Bachelor s degree in English, Technical Writing, Communications, Journalism, Public Administration, or a related field. Relevant experience may substitute for education where applicable.
• Required 10 Years Develop, write, edit, and maintain technical documentation, including instruction manuals, standard operating procedures (SOPs), and how-to guides
• Required 6 Years Develop, document, and maintain detailed design specifications for complex systems
• Required 6 Years Expertise and proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and Adobe Acrobat
• Required 6 Years Experience editing website content and technical or administrative documentation.
• Highly desired 3 Years Experience using content management systems (CMS) for website updates.
• Highly desired 3 Years Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
• Highly desired 3 Years Strong organizational, analytical, and communication skills.
• Highly desired 3 Years Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
• Highly desired 3 Years Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise,
• Highly desired 3 Years Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.