Technical Writer Journeyman

GoIntellects Inc.; Washington (District of Columbia); On-site; USD 65,000 - 95,000; Full time

Job summary

DLCP is seeking a Journeyman Technical Writer to develop, review, edit, and maintain clear, user-friendly documentation supporting agency operations and communications. The role emphasizes consistent content aligned with agency standards and stakeholder needs.

Responsibilities include updating website content, drafting announcements and governance documents, and ensuring materials meet accessibility and branding guidelines.

Qualifications

• Bachelor’s degree or equivalent in English, Technical Writing, Communications, Journalism or related field.
• 1–6 years of professional technical writing/editing experience.
• Experience editing website content and SOPs; strong grammar and proofreading skills.

Responsibilities

• Review, edit, and update agency website content for accuracy, accessibility and branding.
• Draft and maintain website text, announcements, newsletters, guidance documents and communications.
• Edit and proofread a variety of materials for grammar, tone and formatting.
• Review, update, and standardize SOPs and operational documentation.
• Format documents, reports, manuals, presentations, and correspondence for distribution.
• Collaborate with subject matter experts to convert technical info into clear content.
• Ensure documents comply with agency style guides and document controls.
• Maintain version control and organize agency documentation.
• Suggest improvements to processes, templates, and writing standards.
• Perform other related duties as assigned.

Skills

Technical writing

Editing

Communication

Attention to detail

Project coordination

Education

Bachelor's degree in English/Technical Writing/Communications/Journaling/Public Administration

Tools

Microsoft Office

Adobe Acrobat

CMS

Job description

Technical Writer Journeyman‑Long‑Term Contract (Government) Position

Title: Technical Writer Journeyman

Worksite Address: Washington, DC

Interviews: Webcam Only

DLCP is seeking a Technical Writer responsible for developing, reviewing, editing, and maintaining clear, accurate, and user‑friendly documentation and written materials that support agency operations, business processes, and communications.

DLCP Technical Writer Position Summary

The Technical Writer is responsible for creating, reviewing, editing, and maintaining clear, accurate, and user‑friendly written materials to support the Department of Licensing and Consumer Protection operations and communications. This role ensures that content is consistent, well‑organized, compliant with agency standards, and effectively communicates information to internal and external stakeholders.

Key Responsibilities

• Review, edit, and update agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards.
• Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
• Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
• Review, update, and standardize Standard Operating Procedures (SOPs) and other operational documentation.
• Format documents, reports, manuals, presentations, and correspondence for internal and external distribution.
• Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, and audience‑appropriate content.
• Ensure all documents comply with agency style guides, document control procedures, and applicable policies.
• Maintain document version control and support the organization of agency documentation.
• Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.
• Perform other related duties as assigned.

Minimum Qualifications

• Bachelor’s degree in English, Technical Writing, Communications, Journalism, Public Administration, or a related field. Relevant experience may substitute for education where applicable.
• One (1) to six (6) years of professional experience in technical writing, editing, communications, or document management.
• Experience editing website content and technical or administrative documentation.
• Experience developing and maintaining Standard Operating Procedures (SOPs).
• Excellent written, verbal, editing, and proofreading skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Acrobat.
• Experience using content management systems (CMS) for website updates is preferred.
• Ability to manage multiple projects, prioritize deadlines, and work independently and collaboratively.
• Strong organizational, analytical, and communication skills.

Preferred Qualifications

• Experience working in a government or public sector environment.
• Knowledge of plain language principles and web accessibility standards.
• Familiarity with document management systems and agency records management practices.