Technical Writer II — Industrial Documentation & Compliance

Hobart Food Equipment and Service; Troy (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

ITW FEG seeks a Technical Writer in Ohio to create and maintain high-quality technical documentation that supports the safe installation, operation, maintenance, troubleshooting, and servicing of ITW FEG products. This role translates complex engineering, product, and business information into clear, user-focused content for technicians, customers, and internal stakeholders.

The Technical Writer collaborates with service engineering, product support, training, and other SMEs to ensure content is

Qualifications

• Bachelor's degree in Technical Communication or engineering preferred.
• 5+ years of technical writing or engineering documentation experience.
• Experience developing documentation for industrial, manufacturing, mechanical, electrical, or service-related products.
• Experience managing multiple projects in a fast-paced environment.
• Proficiency with Microsoft Office applications and PDF editing.
• Familiarity with XML-based authoring, CMS, Adobe Creative Suite, and CAD tools.

Responsibilities

• Communicates complex technical information clearly for technicians and stakeholders.
• Ensures content accuracy, compliance, and alignment with standards.
• Collaborates with engineers, product support, and training teams.
• Manages documentation lifecycle from development to publishing.
• Maintains version control and content governance.
• Improves content usability and accessibility.
• Adapts to changing product updates and customer needs.

Skills

Technical writing

Content strategy

Editing and proofreading

Cross-functional collaboration

Audience-focused communication

Documentation lifecycle management

Education

Bachelor's degree in Technical Communication, Mechanical, Electrical, or Engineering disciplines

Tools

Microsoft Word

PDF editing

XML-based authoring tools

Content Management Systems (CMS)

Adobe Creative Suite

Illustration software

AutoCAD / SolidWorks

Job description

ITW FEG seeks a Technical Writer in Ohio to create and maintain high-quality technical documentation that supports the safe installation, operation, maintenance, troubleshooting, and servicing of ITW FEG products. This role translates complex engineering, product, and business information into clear, user-focused content for technicians, customers, and internal stakeholders.

The Technical Writer collaborates with service engineering, product support, training, and other SMEs to ensure content is