TECHNICAL WRITER II

SGS Consulting; Alton (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

SGS Consulting is seeking a Documentation Specialist to collaborate with supply chain managers to document policies, procedures, and best practices.

You will interview subject matter experts, develop clear process guides, and maintain documentation to reflect changes, ensuring compliance with industry standards and legal requirements.

You will utilize Microsoft Office and Adobe tools to produce high-quality materials and contribute to continuous improvement of the documentation process.

Qualifications

• Proven ability to craft clear, concise technical documentation.
• Experience documenting policies, procedures, and process guides.
• Familiarity with industry standards and compliance requirements.
• Ability to edit and update documents to reflect changes.
• Collaborate with SMEs and stakeholders to gather insights.
• Proficient in using documentation tools and software.

Responsibilities

• Collaborate with supply chain managers and stakeholders to document policies, procedures, and best practices.
• Conduct interviews and gather input from SMEs to capture complex processes.
• Develop, author and maintain clear documentation, including policies, procedures, and process guides.
• Edit and update existing documentation to reflect process changes and improvements.
• Participate in meetings, present drafts, and incorporate feedback efficiently.
• Ensure all documentation complies with industry standards, company guidelines, and legal requirements.
• Utilize appropriate documentation tools and software to produce high-quality written materials.
• Identify opportunities for process improvements and contribute to continuous enhancement of the documentation process.

Skills

Technical Writing

Education

Bachelors

Tools

Microsoft Office Suite

Adobe

Job description

Job Responsibilities:

• Collaborate with supply chain managers and stakeholders to understand and document supply policies, procedures, and best practices.
• Conduct interviews and gather input from subject matter experts to accurately capture complex supply chain processes.
• Develop, author and maintain clear, concise, and well-structured documentation, including policies, procedures, and process guides.
• Edit and update existing documentation to reflect process changes and improvements.
• Participate in meetings, present drafts, and incorporate feedback efficiently.
• Ensure all documentation complies with industry standards, company guidelines, and legal requirements.
• Utilize appropriate documentation tools and software to produce high-quality written materials.
• Identify opportunities for process improvements and contribute to continuous enhancement of the documentation process.

Skills:

• Technical Writing
• Microsoft Office Suite, Adobe

Education/Experience:

• Bachelors