Technical Writer for Cloud & API Documentation

Intetics Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Intetics Inc. is seeking a highly skilled Technical Writer to join our team on a full-time basis.

You will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear and concise content that drives customer success and product adoption.

Qualifications

• 3+ years of experience creating technical documentation for developers, software products, or IT professionals.
• Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
• Excellent written and verbal communication skills in English; ability to explain complex concepts clearly.

Responsibilities

• Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible.
• Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content.
• Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability.
• Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows.
• Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation.
• Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy.
• Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation.
• Plan, track, and deliver documentation projects within Agile development environments.
• Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality.
• Monitor support tickets, community channels, and user feedback to proactively address documentation needs.
• Develop scripts and content for educational video materials in collaboration with internal teams.

Skills

Technical writing for developers

English proficiency

API documentation experience

Markdown

Git workflows

Education

Bachelor's degree in Computer Science / Technical Communication / English

Tools

Git/GitHub

Markdown

OpenAPI/Swagger

Postman

Confluence

Read the Docs

GitBook

Job description

Intetics Inc. is seeking a highly skilled Technical Writer to join our team on a full-time basis.

You will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear and concise content that drives customer success and product adoption.