Technical Writer Remote job

Intetics Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Intetics Inc. is seeking a highly skilled Technical Writer to join our team on a full-time basis.

You will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear and concise content that drives customer success and product adoption.

Qualifications

• 3+ years of experience creating technical documentation for developers, software products, or IT professionals.
• Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
• Excellent written and verbal communication skills in English; ability to explain complex concepts clearly.

Responsibilities

• Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible.
• Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content.
• Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability.
• Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows.
• Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation.
• Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy.
• Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation.
• Plan, track, and deliver documentation projects within Agile development environments.
• Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality.
• Monitor support tickets, community channels, and user feedback to proactively address documentation needs.
• Develop scripts and content for educational video materials in collaboration with internal teams.

Skills

Technical writing for developers

English proficiency

API documentation experience

Markdown

Git workflows

Education

Bachelor's degree in Computer Science / Technical Communication / English

Tools

Git/GitHub

Markdown

OpenAPI/Swagger

Postman

Confluence

Read the Docs

GitBook

Job description

Intetics Inc., a global technology company specializing in custom software application development, distributed engineering teams, software quality engineering, and innovative digital transformation solutions, is seeking a highly skilled and experienced Technical Writer to join our growing team on a full-time basis.

Description

As a Technical Writer, you will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear, concise, and user-friendly content that drives customer success and product adoption.

Responsibilities

• Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible.
• Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content.
• Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability.
• Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows.
• Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation.
• Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy.
• Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation.
• Plan, track, and deliver documentation projects within Agile development environments.
• Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality.
• Monitor support tickets, community channels, and user feedback to proactively address documentation needs.
• Develop scripts and content for educational video materials in collaboration with internal teams.

Requirements

• 3+ years of experience creating technical documentation for developers, software products, or IT professionals.
• Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
• Strong technical aptitude with the ability to understand software development concepts, APIs, and programming languages.
• Excellent written and verbal communication skills in English.
• Experience producing clear, well-structured technical content for both technical and non-technical audiences.
• Experience using Git/GitHub for version control and collaborative documentation workflows.
• Proficiency with Markdown, reStructuredText, or similar markup languages.
• Familiarity with API documentation tools such as OpenAPI/Swagger and Postman.
• Experience with documentation platforms such as Confluence, GitBook, Read the Docs, Document360, or similar solutions.
• Understanding of SEO principles and analytics tools for measuring documentation effectiveness.
• Experience documenting cloud-based platforms, SaaS products, developer tools, or enterprise software solutions.
• Familiarity with Agile methodologies and project tracking tools such as Jira.

Nice to Have

• Experience creating or supporting technical video tutorials and educational content.
• Experience with CI/CD pipelines and modern documentation publishing workflows.
• Understanding of cloud infrastructure and distributed systems concepts.
• Experience working in product-focused or developer-focused environments.

About Intetics:

Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and 'all-things-digital' solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Based on proprietary pioneering business models of Offshore Dedicated Team and Remote In-Sourcing, an advanced Technical Debt Reduction Platform (TETRA) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.
Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.

Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide.

Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.
You can find more information at https://intetics.com