TECHNICAL WRITER- FLIGHT OPERATIONS

Platform Aerospace; Hollywood (MD); On-site; USD 65,000 - 95,000; Full time

Job summary

Platform Aerospace is seeking a Flight Operations Technical Writer to develop clear, concise documentation. You will translate complex technical information into accessible materials supporting safe, compliant operations across Flight Operations, QA, Engineering, and Production.

Responsibilities include creating manuals, SOPs, and reports; conducting SME interviews; maintaining versioned documentation and ensuring accuracy as procedures evolve. A DoD Secret clearance is preferred or obtainable.

Qualifications

• Bachelor’s degree in Technical Writing, Communications, or related field.
• 2-5 years of technical writing experience, preferably in aviation, UAS, engineering, or operational environment.
• Excellent written, editing, and oral communication skills; writing sample may be requested.
• Ability to work with cross-functional teams and independently; self-starter.
• Ability to meet tight deadlines and support pursuits concurrently.
• Basic understanding of engineering, quality assurance, and flight operation concepts.
• Ability to translate complex technical data into clear, actionable content.

Responsibilities

• Create, review, and maintain technical documentation such as user manuals, reports, SOPs, and other materials.
• Translate complex engineering concepts into clear, concise documents for diverse audiences.
• Conduct interviews, observations, and workflow reviews to capture real-world processes.
• Collect and analyze information from SMEs across Flight Operations, QA, Engineering, and Production.
• Maintain content directory with version control and ensure updates for accuracy.
• Regularly review documentation to reflect operational changes and lessons learned.
• Observe flight operations to validate procedures’ accuracy and usability.
• Identify gaps or inefficiencies and update documentation accordingly.
• Ensure materials are grammatically correct and maintain a consistent voice.

Skills

Technical writing

Editing

Cross-functional teamwork

Synthesis of complex concepts

Education

Bachelor's degree in Technical Writing or Communications

Tools

MS Office Suite

Adobe Acrobat

SharePoint

Job description

JOB TITLE: TECHNICAL WRITER

DEPARTMENT: TECHNICAL WRITING

REPORTS TO: TECHNICAL WRITING LEAD

CLASSIFICATION: EXEMPT

CLEARANCE: SECRET

LOCATION: HOLLYWOOD, MD

Job Summary

The Flight Operations Technical Writer plays a critical role in ensuring the development of clear, concise, and accurate documentation. While the primary focus is within Flight Operations, this role also supports cross-functional areas including Quality Assurance, Engineering, and Production.

This position involves gathering, analyzing, and translating complex technical and operational information into user-friendly materials that align with both company standards and industry requirements. The Technical Writer ensures that all documentation effectively supports safe, efficient, and compliant operations while remaining accessible to a wide range of stakeholders.

Duties/ Responsibilities

• Create, review, and maintain technical documentation such as user manuals, reports, Standard Operating Procedures (SOP), and other related materials. Translate complex engineering and technical concepts into clear, concise, and understandable documentations for a variety of audiences.
• Conduct interviews, observations, and workflow reviews to accurately capture real-world processes
• Collect and analyze technical and operational information from Subject Matter Experts (SMEs) across Flight Operations, Quality Assurance, Engineering, and Production
• Maintain content directory for documentation, ensuring version control, accessibility, and regular updates to keep documentation accurate and current
• Regularly review and update documentation to reflect operational changes and lessons learned
• Observe flight operations activities to validate accuracy and usability of procedures
• Identify gaps, inconsistencies, or inefficiencies in existing documentation and workflows and update accordingly
• Ensure that written materials are grammatically correct and maintain a consistent tone or voice
• Identify and implement best practices to streamline documentation processes and improve efficiency and usability
• Seek feedback from flight operations personnel and stakeholders to refine and improve documentation quality
• Perform other duties as required

Basic Requirements

• Bachelor's degree in Technical Writing, Communications, or related field
• 2-5 years of technical writing experience, preferably in aviation, UAS, engineering, or operational environment
• Excellent written, editing, and oral communication skills (example writing will be requested from candidates)
• Proven ability to work with cross-functional teams and independently (self-starter)
• Ability and willingness to work under tight deadlines and support pursuits concurrently
• Basic understanding of engineering, quality assurance, and flight operation concepts
• Ability to synthesize complex technical concepts into clear, actionable content

Preferred Qualifications

• Excellent computer skills and proficiency using MS Office Suite (PowerPoint, SharePoint, Word, Outlook) and Adobe Acrobat
• Experience with Unmanned Flight Operations and/or Aviation
• Ability to obtain or currently possess and maintain a DoD Secret level security clearance (U.S. Citizenship required)

Physical Requirements

• Ability to sit for extended periods while working on documentation