Technical Writer Contractor who can Explain Healthcare Tech

Writers; Portland (OR); Hybrid; USD 66,000 - 88,000; Full time

Benefits offered by this job

Competitive hourly rate: $45–$65

Job summary

Writers is seeking a Technical Writer Contractor in Portland, OR with on-site and remote work options. You will transform complex tech data into clear documentation for users and partners, focusing on software docs, API docs, and knowledge bases in healthcare.

You’ll collaborate with product managers, engineers, and SMEs to produce comprehensive guides, maintain our knowledge base, and apply data analytics to improve content quality and delivery.

Qualifications

• Proven history in software documentation, API docs, and knowledge bases.
• Experience with Confluence and content management systems.
• Familiarity with Agile or Scrum methodologies.

Responsibilities

• Create documentation suites for existing and upcoming products.
• Develop API documentation and developer tutorials for engineers.
• Collaborate with SMEs, product managers and engineers to grasp features.
• Translate technical specifications into easy-to-understand guides.
• Develop and maintain online knowledge base, FAQs, and troubleshooting guides.
• Use analytics to assess documentation effectiveness and refine strategies.
• Ensure adherence to document governance practices.
• Test internal content and tools to highlight improvements.
• Write software testing procedures and manage defects.
• Lead cross-functional testing efforts and requirements activities.

Skills

Technical writing

API documentation

Knowledge base

Agile/Scrum

Collaboration

Data interpretation

Plain language

Education

Bachelor's degree in Technical Writing

Tools

Confluence

CMS

Swagger

Git

Job description

Technical Business Writing Contractor On-site Remote Portland, OR

The healthcare industry is rapidly evolving, and we need sharp minds to help us communicate the vital role our technology plays in modern medicine. As a Technical Writer Contractor in Portland, OR, your mission is to transform complex technical data into clear, concise, and accessible documentation for our users, partners, and internal teams. We are seeking a contractor with a proven history of working with software documentation, API documentation, and knowledge base articles, preferably within the healthcare sector.

What You'll Do

• Craft comprehensive documentation suites for our existing and upcoming products.
• Create detailed API documentation and developer tutorials, helping engineers build with our technologies.
• Collaborate directly with subject matter experts, product managers, and engineers to grasp product features and functionalities deeply.
• Turn detailed technical specifications into easy-to-understand guides.
• Develop and maintain our online knowledge base, including FAQs, troubleshooting guides, and how-to articles.
• Use data analytics to assess the effectiveness of documentation and refine strategies for enhancement.
• Ensure adherence to document governance practices.
• Perform testing on internal content and tools to highlight areas of concern and drive improvements in workflow and delivery.
• Write software testing procedures, manage defects, and oversee QA activities across programs.
• Act as a team lead in cross-functional efforts on testing and requirements definition.

Core Qualifications

• Professional journey in technical writing, information technology, or related field.
• Practical mastery of document tools and content management systems. Experience with Confluence and other similar tools highly desirable.
• Skill cultivation in creating API documentation and developer-focused content.
• Familiarity with Agile or Scrum methodologies.
• Remarkable critical thinking skills.
• Excellent collaborative capabilities, working successfully with team members across departments.
• An intellectual foundation built on communications or technology.
• A detailed orientation towards data interpretation, and problem-solving.
• The ability to explain complex topics simply.

As a Contractor, we provide access to numerous online resources, skill development classes, and opportunities to network with industry experts.

• Comprehensive access to technical libraries and reference materials.
• Opportunities for continual skills enhancement in emerging technologies.
• A highly supportive, interdisciplinary team.
• Compensation is between $45 and $65 per hour, dependent upon experience and qualifications. We look to hire contractors as soon as possible.