Technical Writer - Clear, Accessible Public Docs & SOPs

CSZNet Inc.; Washington (District of Columbia); On-site; USD 65,000 - 85,000; Full time

Job summary

CSZNet Inc. is seeking a Technical Writer to create, edit, and maintain clear, accurate written materials for the Department of Licensing and Consumer Protection.

You will ensure consistency with agency standards and facilitate effective communication to internal and external stakeholders. The role requires drafting website content, announcements, guidance documents, and SOPs, with strong editing, proofreading, and attention to detail.

Qualifications

• Bachelor’s degree in English, Technical Writing, Communications, Journalism, Public Administration, or related field.
• 1–6 years of professional experience in technical writing, editing, or document management.
• Experience editing website content and technical or administrative documentation.
• Experience developing and maintaining Standard Operating Procedures (SOPs).
• Excellent written, verbal, editing, and proofreading skills with attention to detail.
• Proficiency with Word, PowerPoint, Excel and Adobe Acrobat; CMS experience preferred.

Responsibilities

• Review, edit, and update agency website content to ensure accuracy and alignment with branding and standards.
• Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other communications.
• Edit and proofread a variety of materials for grammar, punctuation, clarity, tone, and formatting.
• Review, update, and standardize SOPs and other operational documentation.
• Format documents, reports, manuals, presentations for distribution.
• Collaborate with subject matter experts to translate technical information into clear content.

Skills

Technical writing

Editing

Content management

Attention to detail

Communication skills

Project management

Education

Bachelor’s degree in English, Technical Writing, Communications, Journalism, Public Administration, or related field

Tools

Microsoft Office Suite

Adobe Acrobat

CMS

Job description

CSZNet Inc. is seeking a Technical Writer to create, edit, and maintain clear, accurate written materials for the Department of Licensing and Consumer Protection.

You will ensure consistency with agency standards and facilitate effective communication to internal and external stakeholders. The role requires drafting website content, announcements, guidance documents, and SOPs, with strong editing, proofreading, and attention to detail.