Technical Writer - 6472292

1063 Accenture Flex LLC Company; Mountain View (CA); On-site; USD 63,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k)

Bonus program

Paid holidays

Paid time off

Job summary

Accenture is seeking a skilled Technical Writer to create and maintain clear, concise documentation for client products and internal processes. The ideal candidate translates complex technical information for end users, developers, and internal teams.

Responsibilities include developing playbooks, user manuals, release notes, and process documentation; collaborating with engineers, product managers and support; editing, proofreading and ensuring adherence to Accenture standards.

Qualifications

• Minimum 2 years of work experience in technical writing.
• Experience with SDLC and agile methodologies.
• Experience with Confluence, GitBook or a similar CMS.
• Proven experience as a Technical Writer in a technology-focused environment.

Responsibilities

• Playbooks: Develop and maintain operational and support playbooks.
• User manuals and guides: Create and update user manuals, getting started guides, and other instructional materials.
• Release notes: Write clear and detailed release notes for product updates, new features and bug fixes.
• Process documentation: Document internal workflows and procedures for consistency and efficiency.
• Information gathering: Collaborate with engineers, PMs and support teams to gather information.
• Editing and proofreading: Edit, proofread and format documentation to ensure accuracy.
• Audience analysis: Understand needs of different user groups to tailor content.

Skills

SDLC familiarity

Agile methodologies

Confluence

GitBook

CMS

Technical writing

Education

Bachelor's degree in English/Communications/Technical Writing

Tools

Confluence

GitBook

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Role Overview

Seeking a skilled and detail oriented Technical Writer to create and maintain clear concise and comprehensive documentation for clients products and internal processes. The ideal candidate will have a strong ability to translate complex technical information into easily understandable content for a variety of audiences including end users developers and internal teams.

Responsibilities

• Playbooks: Develop and maintain operational and support playbooks that provide step by step guidance for technical and nontechnical teams.
• User Manuals and Guides: Create and update user manuals getting started guides and other instructional materials to help users effectively utilize our products.
• Release Notes: Write clear and detailed release notes for product updates new features and bug fixes.
• Process Documentation: Document internal workflows and procedures to ensure consistency efficiency and knowledge transfer across the organization.
• Information Gathering: Collaborate with subject matter experts engineers product managers and support teams to gather information for new and existing documentation.
• Editing and Proofreading: Edit proofread and format all documentation to ensure accuracy clarity and adherence to company standards.
• Audience Analysis: Understand the needs of different user groups to tailor content appropriately.
• Tool Management: Manage documentation within content management systems CMS and other relevant tools.

Basic Qualifications

• Minimum 2 years of work experience
• Familiarity with software development lifecycles (SDLC) and agile methodologies.
• Experience with documentation tools such as Confluence, GitBook, or a similar CMS.
• Proven experience as a Technical Writer in a technology-focused environment.

Preferred Qualifications

• Bachelors degree in English Communications Technical Writing or a related field.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/31/2026.

• California $30.13 to $40.13
• Colorado $30.13 to $40.13
• Connecticut $30.13 to $40.13
• District of Columbia $30.13 to $40.13
• Illinois $30.13 to $40.13
• Maine $30.13 to $40.13
• Maryland $30.13 to $40.13
• Massachusetts $30.13 to $40.13
• Minnesota $30.13 to $40.13
• New York $30.13 to $40.13
• New Jersey $30.13 to $40.13
• Ohio $30.13 to $40.13
• Virginia $30.13 to $40.13
• Washington $30.13 to $40.13

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here:

U.S. Employee Benefits | Accenture

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO andAffirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

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