Technical Writer

Lyft; West Covina (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

Lyft is seeking a mid-level Technical Writer for a full-time role in West Covina, CA. The position offers a salary range of $80,000–$120,000 with full benefits and real opportunities for career growth.

You will own a slice of Lyft's mission end-to-end, translate objectives into actionable steps, and collaborate across three time zones while ensuring high-quality, clear documentation for both customers and internal stakeholders.

Qualifications

• Mid-level Technical Writer with proven ability to translate complex topics for non-technical audiences.
• Experience working in a fast-paced, full-time team.
• Strong decision-making and independent judgment.
• Demonstrated teaching ability to onboard others.
• Attention to quality and consistency in deliverables.

Responsibilities

• Carry the Decision Making thread across three time zones and two tools
• Translate mid-level objectives into concrete, actionable day-to-day steps
• Own one slice of Lyft's general mission end to end
• Step in on additional duties that support the wider Lyft mission
• Resolve customer concerns with patience and a focus on outcomes
• Drive measurable improvements within your area of responsibility

Skills

Decision making

Entrepreneurial mindset

Explain complex concepts

Critical thinking

Quality output

Mentoring

Job description

This full-time Technical Writer role puts you at the center of projects that matter to our customers and our business. We're hiring a mid-level Technical Writer to join Lyft on a full-time basis, with $80,000 - $120,000 on offer and genuine room to advance.

Key Responsibilities

• Carry the Decision Making thread across three time zones and two tools
• Translate mid-level objectives into concrete, actionable day-to-day steps
• Own one slice of Lyft's general mission end to end
• Step in on additional duties that support the wider Lyft mission
• Resolve customer concerns with patience and a focus on outcomes
• Drive measurable improvements within your area of responsibility

What You'll Bring

• Solid Decision Making grounding, plus Professionalism you can pick up on the fly
• Familiarity with the rhythms of an entrepreneurial full-time team
• Experience translating Coaching complexity for a non-technical audience
• Critical thinking skills and sound, independent judgment
• Demonstrated knack for making the performance-driven feel manageable
• Demonstrated ability to teach what you know to someone greener
• A keen eye for quality and consistency in your output

Lyft grew up alongside its customers, scaling from a single West Covina room into the general partner much of CA now trusts. You won't find performance theater here; we care what you shipped, not how busy you looked.

We'll invest in you with $80,000 - $120,000, full benefits, and a roadmap that turns this job into a long-term career.

Updated today and reviewed daily, the general role stays open.