Technical Writer

Federal Mfg., LLC; Waukesha (WI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical & dental

Life insurance

Retirement plan with company match

Paid time off

Well-being programs

Job summary

ProMach is seeking a Technical Writer to create, develop, write, and edit manuals, reports, briefs, proposals, instruction books, catalogs, and related publications. You will gather information from engineers, manufacturing, and sales to produce clear, accurate technical documents.

Responsibilities include editing manuals, creating user guides, updating checklists, and producing machine-specific videos and photos for documentation. A fast-paced, detail-oriented environment awaits.

Qualifications

• Bachelor's degree in Engineering, English, Technical Writing, or related field.
• At least 3 years of related work experience.
• Knowledge of CAD software like SolidWorks, SolidWorks Composer, or AutoCAD.
• Proficient with Microsoft Office Suite and Adobe Suite programs.
• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Excellent photographic and videographic editing skills.
• Excellent organizational skills and attention to detail.
• Ability to present complex data in clear, concise text.
• Ability to meet deadlines and to work independently.
• Ability to edit and proofread work of colleagues.

Responsibilities

• Write and edit technical documents including reference manuals and product manuals.
• Write and edit procedural documentation such as user guides and one page lessons.
• Revise published materials based on redlines and recommended revisions from supervisor or others.
• Work under the supervisor's direction to obtain necessary information for daily tasks.
• Create parts and operational manual for legacy equipment using bill of materials, assembly drawings and research.
• Revise manuals when conversions or upgrades occur.
• Gather feedback from customers, engineers, manufacturing, and field service to improve technical documents.
• Assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Help revise Power Point Presentations for management within ProMach.
• Organize material and completes documentation assignment according to set standards regarding timeline, order, clarity, style, and terminology.
• Take video footage of each machine running in a simulated production mode, prior to machine shipment.
• Take photographs of equipment on shop floor for record keeping and documentation purposes.
• Create machine-specific videos based on individual requests from the Sales or Marketing Department; these videos can include graphics, design work, audio, as well as narration.
• Support other Company initiatives such as team boards, 5S documentation, and safety video editing.
• Update and record all machine checklists including the electrical data sheets supplied by Manufacturing; maintain records and files of work following ProMach standards and procedures.

Skills

Excellent writing

Verbal communication

Editing

Proofreading

Attention to detail

Independent work

Education

Bachelor's degree in Engineering, English, Technical Writing, or related field

Tools

SolidWorks

SolidWorks Composer

AutoCAD

Microsoft Office

Adobe Creative Suite

Job description

Introduction

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. At ProMach, we‘re looking for people who want to shine. You‘ll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist. You‘ll be challenged and rewarded. Improve our customers‘ packaging performance and efficiency every day. Help build the future of packaging automation. We‘re proud of that and hope you will be too. Do we have your attention? Keep reading. Federal is looking for a Technical Writer to create, develop, write, and edit material for manuals, reports, briefs, proposals, instruction books, catalogs, and related technical and administrative publications.

About The Role

Federal is looking for a Technical Writer to create, develop, write, and edit material for manuals, reports, briefs, proposals, instruction books, catalogs, and related technical and administrative publications.

Responsibilities

• Write and edit technical documents including reference manuals and product manuals.
• Write and edit procedural documentation such as user guides and one page lessons.
• Revise published materials based on redlines and recommended revisions from supervisor or others.
• Work under the supervisor's direction to obtain necessary information for daily tasks.
• Create parts and operational manual for legacy equipment using bill of materials, assembly drawings and research.
• Revise manuals when conversions or upgrades occur.
• Gather feedback from customers, engineers, manufacturing, and field service to improve technical documents.
• Assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Help revise Power Point Presentations for management within ProMach.
• Organize material and completes documentation assignment according to set standards regarding timeline, order, clarity, style, and terminology.
• Take video footage of each machine running in a simulated production mode, prior to machine shipment.
• Take photographs of equipment on shop floor for record keeping and documentation purposes.
• Create machine-specific videos based on individual requests from the Sales or Marketing Department; these videos can include graphics, design work, audio, as well as narration.
• Support other Company initiatives such as team boards, 5S documentation, and safety video editing.
• Update and record all machine checklists including the electrical data sheets supplied by Manufacturing; maintain records and files of work following ProMach standards and procedures.

What’s in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental and well-being programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!

Benefits

• your salary
• comprehensive medical/dental and well-being programs
• life insurance
• generous paid time off programretirement savings plan with a company match
• no waiting period for benefits - you are eligible on your first day of employment!

Qualifications

• Bachelor‘s degree in Engineering, English, Technical Writing, or related field.
• At least 3 years of related work experience.
• Knowledge of CAD software like SolidWorks, SolidWorks Composer, or AutoCAD.
• Proficient with Microsoft Office Suite and Adobe Suite programs.
• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Excellent photographic and videographic editing skills
• Excellent organizational skills and attention to detail.
• Ability to present complex data in clear, concise text.
• Ability to meet deadlines and to work independently.Ability to edit and proofread work of colleagues.

Company Culture & Values

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer.

Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States.

Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation. Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.