IT Manager

Ossid LLC; Rocky Mount (NC); In loco; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/dental coverage

Life insurance

Generous paid time off

Retirement savings plan with company 4

Benefits from day one

Descrizione del lavoro

ProMach is seeking an IT Manager to deliver IT services across divisions, serving as a primary escalation point for IT support and ensuring systems adhere to corporate standards. This hands-on role oversees end-user support, infrastructure, security, and incident management.

The ideal candidate has 5+ years in IT, with expertise in Windows OS, Active Directory, and Group Policy. Some travel (up to 25%) and availability for after-hours work are expected.

Competenze

• Bachelor’s Degree in Information Systems or similar area of technical study or equivalent combination of education and experience.
• 5+ years of experience in the Information Technology field.
• Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management.
• Experience with Office 365 and Azure is desirable.
• Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable.
• Availability to work evenings and weekends, sometimes with little notice.
• Willingness to travel up to 25%.

Mansioni

• Provides technical leadership, mentoring and support for members of the division IT Team through regular feedback and development conversations.
• Documents and maintains division specific IT procedures and user facing content.
• Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards
• Performs project management for IT-related efforts.
• Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes
• Performs Incident Management for all hardware and software technology failures and security incidents; coordinates IT and vendor resources and any related user communications at the division level.
• Ensures all servers and data are backed up per corporate standards and monitors for completion.
• Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users.
• Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions.
• Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors.

Conoscenze

Technical leadership

Mentoring

IT support

Communication

Formazione

Bachelor’s Degree in Information Systems

Strumenti

Active Directory Administration

Group Policy Management

Microsoft operating systems

Office 365

Azure

Descrizione del lavoro

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading. The IT Manager delivers IT services for ProMach companies within the Systems & Process and Secondary Packaging Business Units. This role serves as a primary escalation point for IT support needs and works with division IT resources to ensure system hardware, software and related IT procedures adhere to corporate standards and policies. This hands-on role will actively participate in the delivery of IT End User Support and the provision, installation, operation and maintenance of IT hardware, software, data, security and related infrastructure. This position reports to and takes operational direction from the Director of IT.

Job Responsibilities:

• Provides technical leadership, mentoring and support for members of the division IT Team through regular feedback and development conversations.
• Documents and maintains division specific IT procedures and user facing content.
• Actively collaborates with other IT resources in the ongoing maintenance and design of BU IT Architecture and Standards
• Performs project management for IT-related efforts.
• Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes
• Performs Incident Management for all hardware and software technology failures and security incidents; coordinates IT and vendor resources and any related user communications at the division level.
• Ensures all servers and data are backed up per corporate standards and monitors for completion.
• Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users.
• Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions.
• Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors.

Job Requirements:

• Bachelor’s Degree in Information Systems or similar area of technical study; or equivalent combination of education and experience
• 5+ years of experience in the Information Technology field.
• Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management
• Experience with Office 365 and Azure is desirable.
• Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable
• Availability to work evenings and weekends, sometimes with little notice.
• Willingness to travel up to 25%.

Other Skills / Abilities:

• Ability to communicate with associates at all levels throughout the organization
• Strong written communications skills with experience writing technical documentation.
• Motivated, committed and energetic self-starter dedicated to providing high quality and responsive IT service

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation. Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.