Technical Writer

Socket.dev; Washington, Reston (District of Columbia, VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Empower AI is seeking a Technical Writer to join the PMO and ensure clear, accurate communications for the DoS IT services program. You will develop, edit, publish, and improve PMO documents and SOPs to support mission-critical operations.

Responsibilities include coordinating documentation efforts, delivering high-quality manuals and plans, and ensuring compliance with security and governance requirements in a federal environment in the Washington, DC area.

Qualifications

• 4+ years of experience in technical writing or IT documentation.
• Bachelor's in IT or related field.
• Secret Security Clearance required.

Responsibilities

• Develop, write, edit, publish, and improve PMO documents including SOPs.
• Prepare and improve PMO communications and related materials.
• Coordinate technical communications planning and delivery.

Skills

Technical writing

PMO documentation

SOP development

Education

Bachelor's in IT or related field

Job description

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Technical Writer works in the Program Management Office (PMO) to ensure we effectively communicate operations and complete required deliverables to support the customer’s mission to provide IT services to DoS users enterprise wide.

Responsibilities:

• The principal requirement for this role is to develop, prepare, write, edit, publish, and improve PMO and required documents to include SOPs.


• The documents include but are not limited to the: Project Management Plan (PMP).: Configuration/Change Management (C/CM) Plan, Stakeholder Management Plan, Communication Plan, Performance Management Plan, Disaster Recovery (DR) Plan, the Facility Management Plan (FMP) and the Capacity Management Plan (CMP).


• The Technical Writer will be instrumental in providing technical communications analysis, projection planning, advisory services and assistance in coordination for all communication elements of this effort.

Qualifications

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 4+ years


• Bachelor's in IT or related field


• Secret Security Clearance

PREFERRED REQUIREMENTS:

• ITIL 4 Foundation Certification(s)

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

• • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 40 pounds
  • Travel by land or air transportation up to 10%

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.