Technical Writer

Empower AI; Washington (District of Columbia); On-site; USD 72,000 - 112,000; Full time

Job summary

Empower AI, headquartered in Reston, VA, supports the Department of State with IT services and PMO operations. The Technical Writer will develop and manage PMO documents, ensuring clear communication of operations and required deliverables across the customer’s mission enterprise.

The role requires 4+ years of experience, a Bachelor’s in IT or related field, and a Secret Security Clearance. ITIL 4 Foundation is preferred.

Qualifications

• 4+ years of technical writing experience in IT or government programs.
• Bachelor’s degree in IT or related field and valid security clearance.
• ITIL 4 Foundation certification preferred.

Responsibilities

• Develop, prepare, write, edit, publish, and improve PMO documents including SOPs.
• Produce and coordinate PMO communications and project plans.
• Support technical communications analysis and coordination across stakeholders.

Skills

Technical writing

Communication

Education

Bachelor's degree in IT or related field

Secret Security Clearance

Tools

ITIL 4 Foundation

Job description

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai .

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai .

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Technical Writer works in the Program Management Office (PMO) to ensure we effectively communicate operations and complete required deliverables to support the customer’s mission to provide IT services to DoS users enterprise wide.

• The principal requirement for this role is to develop, prepare, write, edit, publish, and improve PMO and required documents to include SOPs.
• The documents include but are not limited to the: Project Management Plan (PMP).: Configuration/Change Management (C/CM) Plan, Stakeholder Management Plan, Communication Plan, Performance Management Plan, Disaster Recovery (DR) Plan, the Facility Management Plan (FMP) and the Capacity Management Plan (CMP).
• The Technical Writer will be instrumental in providing technical communications analysis, projection planning, advisory services and assistance in coordination for all communication elements of this effort.

Qualifications

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 4+ years
• Bachelor's in IT or related field
• Secret Security Clearance

PREFERRED REQUIREMENTS

• ITIL 4 Foundation Certification(s)

PHYSICAL REQUIREMENTS

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 40 pounds
• Travel by land or air transportation up to 10%

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.

Pay Band Min

USD $72,160.00/Yr.

Pay Band Max

USD $111,700.00/Yr.