Technical Writer

Compose.ly; United States; On-site; Part time

Job summary

Compose.ly is seeking a seasoned Technical Writer to create critical documentation for wireless telecommunication equipment. The role involves building clear technical resources that help customers integrate complex hardware into their environments. Ideal candidates have 5+ years in technical writing, particularly in telecom, and bring strong collaboration skills.

Benefits

Medical insurance

Vision insurance

Qualifications

• 5+ years as a technical writer, ideally in telecom or hardware environments.
• Ability to independently produce structured documentation.
• Experience writing for technical and customer-facing audiences.

Responsibilities

• Audit and improve existing documentation.
• Collaborate with teams to gather technical information.
• Develop customer-facing documents and scalable information architecture.

Skills

Technical writing

Information architecture

Collaboration

Technical communication

Education

Bachelor's degree in a relevant field

Job description

Join to apply for the Technical Writer role at Compose.ly

Join to apply for the Technical Writer role at Compose.ly

This range is provided by Compose.ly. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $35.00/hr

Project Overview

We are seeking a seasoned technical writer to operationalize a documentation suite that supports customer adoption of wireless telecommunications equipment. This role involves building detailed, self-serve technical resources that enable customers to understand and seamlessly integrate hardware products into complex network environments. This is a foundational documentation project: the writer will structure, author, and unify a comprehensive portfolio of support materials, ranging from installation manuals to technical specifications and troubleshooting/FAQ content.

Scope and Duration

• Commitment: 20 hours/week

Key Responsibilities

• Audit existing documentation to identify gaps, inconsistencies, and opportunities for consolidation or improvement.
• Collaborate with cross-functional teams, including sales, engineering, product, operations, and customer success, to extract accurate, relevant technical information and to understand the intended audience for collateral.
• Develop core customer-facing documents such as:
• Technical specifications
• Integration overviews (e.g., cabling, network compatibility)
• Product datasheets and supporting one-pagers
• Create a scalable, coherent information architecture that supports intuitive navigation and discoverability.
• Collaborate with marketing to standardize technical language, visuals, and formatting across all documentation.
• Translate highly complex concepts related to hardware, software, firmware, and networking into accessible language for a range of audiences.
• Collaborate closely with internal teams to validate documentation and iterate as needed.

Must-Have Experience

• 5+ years as a technical writer, ideally in telecom, networking, or hardware environments.
• Proven ability to independently produce high-quality, structured documentation for highly technical products.
• Experience writing for both technical implementers and broader customer-facing audiences.

Familiarity With

• Free space optics or wireless transmission technologies
• Networking infrastructure, middle-mile architecture, and telecom protocols
• Leading content creation from scratch, including interviewing subject matter experts and clarifying ambiguous requirements

Preferred (Nice-to-Have)

• Background in engineering or technical deployment roles
• Experience working with early-stage startups or technology spin-outs
• Familiarity with telecom customer onboarding, installation fieldwork, or B2B infrastructure support models

About the Client

Our client is a pioneering company developing next-generation free space optics technology to revolutionize wireless internet infrastructure. Their laser-based data transmission hardware offers a powerful alternative to traditional radio-based internet connectivity. Serving both global telecom giants and regional network operators, their mission is to deliver scalable, high-speed infrastructure faster and more efficiently than ever before.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Writing/Editing

• Industries

  Technology, Information and Internet

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Inferred from the description for this job

Medical insurance

Vision insurance

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