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A leading company is seeking a Technical Writer to support project delivery through drafting change requests, preparing technical documentation, and coordinating testing activities. The role involves collaboration with various stakeholders and requires strong writing skills, basic business analysis knowledge, and an interest in ethical AI practices.
Trigyn has an opportunity for a Technical Writer.
Purpose
Support project delivery by drafting change requests, preparing technical documentation, coordinating testing activities, and assisting with user training initiatives.
Key Responsibilities
• Draft and manage Change Requests (CRs) in line with project scope and stakeholder needs.
• Develop clear, structured technical documentation for internal and external use.
• Conduct system and functional testing, including defect reporting.
• Coordinate and monitor User Acceptance Testing (UAT) activities, including defect tracking and stakeholder reporting.
• Training delivery on ethical AI practices and advertising technology tools.
Deliverables
• Completed and approved Change Requests
• Technical documentation packages
• Test execution and defect logs
• UAT sign-off reports
• Training materials and session reports
• Ongoing support across project phases, with deliverables aligned to project milestones.
• Liaise with Business Analysts, Developers, Testers, and Project Managers.
• Ensure documentation and deliverables meet quality standards and deadlines.
• Act as a point of coordination for UAT scheduling, logistics, and defect triage.
• Support training logistics, feedback collection, and session improvements.
Required Skills
• Basic Business Analysis and testing knowledge
• Strong writing skills (business and technical writing).
• Familiarity with testing processes and tools.
• Communication and coordination skills.
• Interest in ethical AI and ad tech learning