Technical Writer

Mphasis; Seattle (WA); On-site; USD 60,000 - 118,000; Full time

Job summary

Mphasis Print Design team seeks a motivated UX or Technical Writer to craft clear content for apps, desktop software, device displays, and web portals in Vancouver, WA. This role suits writers eager to grow in UX/UI writing, with a background in technical writing or product development.

You will collaborate with design, legal, firmware and software engineers, manage multiple message versions across products, interview stakeholders to distill requirements, and translate complex concepts into

Qualifications

• Bachelor’s degree in Technical Communication, English, Journalism, or a related field.
• 0-3 years of UX writing, technical writing, copywriting, or content creation.
• Excellent written and verbal communication skills.
• Collaborative mindset and openness to feedback from partners and senior UX writers.
• Familiarity with Microsoft Office, Adobe Creative Suite, and collaboration tools.
• Experience in content management or managing complex spreadsheets is beneficial.
• Ability to work with design, legal, and RnD requirements to drive UI string development work.
• Dedication to keeping projects on track as priorities and schedule change.

Responsibilities

• Write and manage UI copy for printer applications, CRM content, web pages and portals, and other customer-facing touchpoints.
• Focus on making complex and technical topics simple and approachable for all audiences.
• Create error-free content that reflects the brand voice and tone and adheres to writing style guides.
• Collaborate with design teammates, legal partners, firmware and software engineers, and development teams to produce and deliver a variety of digital messaging pieces.
• Manage multiple versions of a message, with variations by product type, firmware platform, and user touchpoint.
• Work on multiple projects simultaneously.
• Collaborate with other writers to advance our overall content strategy.
• Interview various stakeholders to distill business and strategic requirements into concise messaging.

Skills

UI copy writing

Clear technical writing

Brand voice & style

Cross-functional collaboration

Version management

Multitasking

Content strategy

Stakeholder interviewing

Education

Bachelor's degree in Technical Communication

Bachelor's degree in English or Journalism

Tools

Microsoft Office

Excel

Adobe Creative Suite

Collaboration tools

Job description

The Print Design team is looking for a motivated UX or Technical Writer to help craft clear, engaging content for digital interfaces—including apps, desktop software, device displays, and web portals.

This role is a great fit for someone with strong writing skills who's eager to grow in the field of UX and UI writing. A background in technical writing or product development would be highly applicable to this role. We welcome applicants who are excited to learn and collaborate.

Location

Vancouver, WA

Years of experience needed -

4+ years of experience

Technical Skills:

• Write and manage UI copy for printer applications, CRM content, web pages and portals, and other customer-facing touchpoints
• Focus on making complex and technical topics simple and approachable for all audiences
• Create error-free content that reflects the brand voice and tone and adheres to writing style guides
• Collaborate with design teammates, Supplies, legal partners, firmware and software engineers, and development teams to produce and deliver a variety of digital messaging pieces
• Manage multiple versions of a message, with variations by product type, firmware platform, and user touchpoint
• Work on multiple projects simultaneously
• Collaborate with other writers to advance our overall content strategy
• Interview various stakeholders to distill business and strategic requirements into concise messaging

Certification:

• A bachelor’s degree in Technical Communication, English, Journalism, or a related field
• 0-3 years of experience in UX writing technical writing, copywriting, or content creation. If you're new to UX writing but have strong writing skills and a desire to learn, we encourage you to apply!
• Excellent written and verbal communication skills
• A collaborative mindset and openness to feedback from partners and senior UX writers
• Familiarity with tools like Microsoft Office (particularly Excel), Adobe Creative Suite, and creative-collaboration tools
• Experience in content management or managing complex spreadsheets is beneficial
• Ability to work with design, legal, and RnD requirements to drive UI string development work
• Dedication to keeping projects on track as priorities and schedule change

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Other details

Salary range $60000 to $117500