Technical Writer

SGS Consulting; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

SGS Consulting seeks an experienced Technical Writer to lead documentation on cross-functional teams, crafting clear, compliant docs for design, manufacturing, testing, release, installation, and distribution.

You will manage reviews, liaise with project leaders, and use Adobe Creative Cloud and desktop publishing tools to produce professional text and graphics. Strong written/verbal communication and detail orientation are essential.

Qualifications

• Required: Bachelor’s degree in a scientific discipline, business administration, or related technical field.
• Equivalency: Equivalent combination of education and relevant experience may be substituted.

Responsibilities

• Act as primary Technical Writer on cross-functional project teams, attending meetings, tracking schedules, and reporting updates to the Documentation Supervisor.
• Develop, edit, and maintain clear, accurate, and compliant documentation and labeling for product design, manufacturing, testing, release, installation, and distribution.
• Facilitate the documentation review and approval process, resolving resource or timeline conflicts as needed.
• Serve as liaison between project leaders and the Technical Documentation Department, conducting formal meetings and ensuring clear communication.
• Use desktop publishing tools and Adobe Creative Cloud to produce professional text and graphics.
• Assist in maintaining translated documents, corporate standards, and certificate library management.
• Ensure compliance with quality system regulations (FDA, ISO, IVDD, 21 CFR 11) and support internal/external audits.
• Maintain and improve documentation tools, processes, and performance metrics.
• Collaborate effectively with interdepartmental teams, vendors, and customers.
• Perform other duties as assigned by management.

Skills

Desktop publishing

Online help authoring

Illustration

Graphics

Screen capture

Word processors

Spreadsheets

Project management software

Electronic document management

Education

Bachelor’s degree in a scientific discipline, business administration, or related technical field

Tools

Adobe CC

SAP

Google Suite

Job description

Job Responsibilities

• Act as primary Technical Writer on cross-functional project teams, attending meetings, tracking schedules, and reporting updates to the Documentation Supervisor.
• Develop, edit, and maintain clear, accurate, and compliant documentation and labeling for product design, manufacturing, testing, release, installation, and distribution.
• Facilitate the documentation review and approval process, resolving resource or timeline conflicts as needed.
• Serve as liaison between project leaders and the Technical Documentation Department, conducting formal meetings and ensuring clear communication.
• Use desktop publishing tools and Adobe Creative Cloud to produce professional text and graphics.
• Assist in maintaining translated documents, corporate standards, and certificate library management.
• Ensure compliance with quality system regulations (FDA, ISO, IVDD, 21 CFR 11) and support internal/external audits.
• Maintain and improve documentation tools, processes, and performance metrics.
• Collaborate effectively with interdepartmental teams, vendors, and customers.
• Perform other duties as assigned by management.

Skills

• Required: Proficiency with Adobe Creative Cloud, desktop publishing tools, and online help authoring.
• Required: Experience with SAP and Google Suite.
• Preferred: Skills in illustration, graphics, and screen capture.
• Required: Strong knowledge of word processors, spreadsheets, project management software, and electronic document management systems.

Excellent written and verbal communication skills.

Strong organizational, negotiation, and problem-solving abilities.

Ability to work independently, manage multiple priorities, and meet deadlines.

High attention to detail and commitment to quality.

Ability to present information clearly to diverse audiences.

Education/Experience

• Required: Bachelor’s degree in a scientific discipline, business administration, or related technical field.
• Equivalency: Equivalent combination of education and relevant experience may be substituted.