Technical Writer

Pyramid Consulting; Mountain View (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a Technical Writer to develop high-quality online content for Intuit's intranet. The role involves managing content quality, working closely with IT departments, and mentoring team members. Candidates should have a Bachelor’s degree in journalism or communications and experience in corporate online content creation. Knowledge of SharePoint is preferred. This position is based in Mountain View, CA and has a duration of 4+ months.

Qualifications

• Experience producing online content in a corporate environment.
• Experience in technical writing for non-specialists.
• Experience working with designers to enforce design standards.

Responsibilities

• Own the content quality and governance for Intuit's intranet.
• Create and maintain content quality standards.
• Mentor others in web-based content and communication.

Skills

Online writing expertise

Editorial

Coaching non-writers

Education

Bachelor's degree in journalism or communications

Tools

SharePoint Content Management System

Job description

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:

• Staff Augmentation
• Lifecycle IT solutions
• Application Development & Support
• Outsourced Testing
• Mobile Development and Test Automation

Job Description

Position: Technical Writer (JOB ID : 433001#)

Location: Mountain View, CA

Duration: 4+ Months

Top Skill Sets

• Online writing expertise
• Editorial
• Coaching non-writers

Technical Skills

• SharePoint publishing
• General computer acumen

Web Content Writer

Within the Workforce Technology organization at Intuit, the Collaboration and Productivity team owns technology offerings that help connect Intuit employees to the people, information, data and tools they need to do their jobs. Our portfolio includes the core intranet, team collaboration tools, synchronous technologies like video conferencing, and chat & voice/telephony.

The Collaboration and Productivity team is looking for a take‑charge individual with significant experience developing online content to own and lead the content experiences presented to Intuit employees.

Responsibilities

• Own the overall content quality and governance for Intuit's intranet
• Create, maintain and enforce content quality standards
• Be the primary owner of Workforce Technology's intranet content working with the IT care organization and other tech groups to maximize the impact of their messaging.
• Assist knowledge domain experts in evolving knowledge content based on analysis of use and content.
• Consult with content owners from around the company on best approaches for delivering their messages to Intuit employees
• Review and revise content submitted for publication to create content that is optimized for web and mobile
• Provide mentoring and coaching for others in the area of web‑based content and communication

Qualifications

• Bachelor's degree in journalism, communications or a related field
• Experience producing online content in a corporate environment
• Experience in technical writing breaking down complex topics from technical experts and making them understandable to an average person
• Experience producing clean and engaging online content from rough draft material
• Experience working with designers and/or enforcing design standards
• Experience with Informational Architecture and content organization and design a big plus
• Experience with SharePoint Content Management System (CMS) and publishing a plus
• Experience working with alternative, multimedia forms of communication such as video, imagery, or animation a plus Intuit information Imagine a career where your creative inspiration can fuel BIG innovation.

Additional Information

All your information will be kept confidential according to EEO guidelines.