Technical Whitepaper Writer

Futurex; Bulverde (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health, dental, vision, life and short

Disability insurance

Paid vacation and holidays

Employer retirement plan with company

Competitive compensation and potential

Job summary

Futurex in Bulverde, TX seeks a highly skilled Technical Whitepaper Writer to develop in-depth, technical documents that explain complex technologies and products to both technical and non-technical audiences. The role requires translating intricate concepts into clear, concise content and collaborating with product teams and subject-matter experts.

The ideal candidate has 3+ years of technical writing experience, strong IT knowledge (cloud, cybersecurity, data management, AI/ML, networking),

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of technical writing experience.
• Ability to write for both technical and non-technical audiences.
• Experience with IT concepts such as cloud, cybersecurity, AI/ML, and networking.
• Proven ability to translate complex topics into clear content.
• Experience with CMS and content workflows.
• Excellent written and verbal communication and attention to detail.

Responsibilities

• Research and gather information with product teams and SMEs.
• Write, edit, and proofread whitepapers, case studies, and solution briefs.
• Tailor content for technical and business audiences.
• Stay updated on industry trends and technologies.
• Design content with layout best practices and coordinate visuals with designers.
• Support content strategy by identifying gaps and topics.

Skills

Technical writing

CMS familiarity

MS Word

Markdown

Adobe Acrobat

SEO basics

English proficiency

Research skills

Independent worker

Education

Bachelor's degree in English/Journalism/Technical Writing/CS

Tools

CMS platforms

Markdown

MS Word

Adobe Acrobat

Job description

We are seeking a highly skilled and detail-oriented Technical Whitepaper Writer to join our team. This role will focus on creating in-depth, technical documents that explain complex technologies, products, and services to both technical and non-technical audiences. The ideal candidate will be adept at translating intricate technical concepts into clear, concise, and engaging content.

Key Responsibilities:

• Research & Content Development: Collaborate with product managers, engineers, and subject matter experts to gather information and understand the technical details and strategic goals of products or services.
• Technical Writing: Write, edit, and proofread whitepapers, technical case studies, solution briefs, and technical articles that articulate technology concepts, industry trends, and product features effectively.
• Audience Targeting: Develop content that is tailored to both technical audiences (developers, engineers) and business stakeholders (executives, decision-makers).
• Industry Awareness: Stay up-to-date on industry trends, competitor content, and emerging technologies to ensure content relevance and accuracy.
• Document Structure & Design: Use layout and design best practices to present complex information clearly; work with graphic designers when necessary to include visuals such as infographics, flowcharts, and diagrams.
• Content Strategy: Contribute to content strategy by identifying content gaps, suggesting new whitepaper topics, and aligning with the overall marketing and sales strategy.
• Quality Assurance: Ensure all content is free from errors, adheres to company style and branding, and meets high standards of quality.

Requirements

Required Skills and Qualifications

• Bachelor's degree in English, Journalism, Technical Writing, Computer Science, or related field.
• 3+ years of experience in technical writing, with a focus on technology content.
• Proficiency in writing technical content, including whitepapers, solution briefs, and case studies.
• Strong understanding of IT concepts'such as cloud computing, cybersecurity, data management, AI/ML, and networking.
• Ability to translate technical language for both technical and non-technical audiences.
• Research and analytical skills to gather relevant information from various sources and organize it coherently.
• Experience with content management systems (CMS) and tools such as MS Word, Adobe Acrobat, or Markdown.
• Excellent written and verbal communication skills, with meticulous attention to detail.
• Ability to work independently, manage multiple projects, and meet deadlines.

Preferred Skills:

• Familiarity with graphic design or the ability to create basic visual aids.
• Experience in SEO for technical content.
• Background in a technical field or familiarity with software development practices.

Benefits

• Health, dental, vision, life, and short/long-term disability insurance

• Paid vacation, holidays, and sick leave
• Competitive compensation and opportunities for advancement
• Retirement plan with employer contribution match
• Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
• One of San Antonio's Best Places to Work for nine consecutive years
• This job is at our Bulverde, TX office