Technical Writer

Persistent Systems, LLC; Fort Collins (CO); On-site; USD 116,000 - 146,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

Paid time off

401(k) with company match

Fitness reimbursement

Tuition assistance

Mental health benefits

Pet discounts

Job summary

Persistent Systems, LLC is seeking a Technical Writer to create and maintain technical documentation for Wave Relay products and government programs. You will coordinate Contract Data Requirements List deliverables and write manuals, procedures, and reports in support of a government sustainment effort.

The role requires strong writing and document management skills, ability to work with engineers and SMEs, and familiarity with DoD documentation requirements.

Qualifications

• Bachelor’s degree in a technical discipline or related field.
• Experience developing, editing, and maintaining technical documentation.
• United States security clearance or ability to obtain one.

Responsibilities

• Develop, edit, format, maintain, and coordinate contractual technical deliverables for a government sustainment program.
• Review DD Forms 1423, DIDs, SOW/PWS, specs to ensure content, format and submission criteria.
• Collect technical data with stakeholders to create recurring, event-driven, and one-time deliverables.
• Maintain technical manuals, installation procedures, maintenance procedures, and user guides.
• Edit for accuracy, completeness, clarity, consistency, and compliance.
• Maintain document templates, style guides, naming conventions, and processes.
• Manage revision history, configuration control, and version tracking.
• Support government review and comment resolution through final approval.

Skills

Technical writing

Document management

Collaboration with engineers

Education

Bachelor's degree in Technical Communication/Technical Writing/Engineering/CS/IT or related

Associate’s degree with relevant experience may be considered

Tools

Microsoft Word

Job description

Job Description & Responsibilities

Persistent Systems is seeking a Technical Writer to support the development, maintenance, and delivery of technical documentation for Persistent Systems’ industry-leading Wave Relay® mobile ad hoc networking products and Government programs. This position will have a key role supporting a government sustainment program, including the development, coordination, and delivery of Contract Data Requirements List (CDRL) deliverables, technical manuals, procedures, reports, and other program documentation. The Technical Writer will work closely with program engineering, systems engineering, cybersecurity, field support, and program management teams to translate complex technical information into accurate, clear, and contract-compliant documentation. The ideal candidate has strong technical writing and document management skills, is comfortable working directly with engineers and technical subject matter experts and understands the documentation rigor required to support U.S. Government and Department of Defense programs.

Job Description & Responsibilities

Persistent Systems is seeking a Technical Writer to support the development, maintenance, and delivery of technical documentation for Persistent Systems’ industry-leading Wave Relay® mobile ad hoc networking products and Government programs. This position will have a key role supporting a government sustainment program, including the development, coordination, and delivery of Contract Data Requirements List (CDRL) deliverables, technical manuals, procedures, reports, and other program documentation. The Technical Writer will work closely with program engineering, systems engineering, cybersecurity, field support, and program management teams to translate complex technical information into accurate, clear, and contract-compliant documentation. The ideal candidate has strong technical writing and document management skills, is comfortable working directly with engineers and technical subject matter experts and understands the documentation rigor required to support U.S. Government and Department of Defense programs.

Position Responsibilities

• Develop, edit, format, maintain, and coordinate CDRLs and other contractual technical deliverables for a government sustainment program
• Review applicable Contract Data Requirements Lists (DD Form 1423), Data Item Descriptions (DIDs), Statements of Work (SOW/PWS), specifications, and contractual requirements to ensure deliverables meet required content, format, and submission criteria
• Work with Program Engineering, Program Management, and other stakeholders to collect technical data and develop recurring, event-driven, and one-time Government deliverables
• Develop and maintain technical manuals, installation procedures, maintenance procedures, troubleshooting guides, system descriptions, test documentation, engineering reports, and other end-user documentation
• Review and edit existing documentation for technical accuracy, completeness, clarity, consistency, usability, grammar, and compliance with program requirements
• Execute or validate documented procedures when appropriate to identify gaps, ambiguity, or potential sources of user error
• Develop and maintain document templates, formatting standards, style guides, naming conventions, and documentation processes
• Maintain revision history, document configuration control, traceability, and version management for program documentation
• Support Government review and comment resolution by incorporating red lines, adjudicating comments with technical stakeholders, and maintaining documentation through final approval
• Collaborate across engineering, product development, program management, quality, field support, cybersecurity, and other organizations to ensure documentation accurately reflects the delivered system
• Gather feedback from Government customers, end users, engineers, and internal stakeholders and continuously improve documentation quality and usability
• Support additional technical documentation, white papers, product documentation, and engineering reports as required

Job Qualifications & Experience

Minimum Qualifications

• Bachelor’s degree in Technical Communication, Technical Writing, English, Communications, Engineering, Computer Science, Information Technology, or a related technical discipline
• Associate’s degree with relevant technical writing and Government program experience may be considered in lieu of a bachelor’s degree
• 3+ years of experience developing, editing, and maintaining technical or engineering documentation preferred
• Strong proficiency with Microsoft Word, including advanced styles, templates, section management, tables, cross-references, automated numbering, captions, headers/footers, and large-document formatting
• Demonstrated experience developing, editing, and maintaining complex technical documentation
• Must have a United States security clearance or be able to obtain United States security clearance

Preferred Qualifications

• Experience supporting U.S. Government or Department of Defense contracts or programs
• Experience developing or supporting CDRL deliverables and working with DD Form 1423s and Data Item Descriptions (DIDs)
• Ability to interpret documentation requirements contained within contracts, Statements of Work (SOW), Performance Work Statements (PWS), specifications, DIDs, and other Government requirements
• Familiarity with DoD technical documentation, engineering, acquisition, sustainment, and configuration management processes
• Experience developing technical manuals, maintenance procedures, installation instructions, engineering reports, test documentation, system descriptions, or similar technical products

The base pay for this role can vary from $116,000 to $146,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.

Company Overview

Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures , and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave Relay® can run data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.