Technical Writer

phia, LLC; Fairfax (VA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

A technology consulting company is seeking a Junior/Mid-level Technical Writer to support cyber defense operations. The role involves documenting processes and collaborating on information products in a hybrid work environment. Candidates must have a Top Secret security clearance and at least 1 year of relevant experience. Strong communication skills and cyber documentation experience are preferred.

Qualifications

• Minimum of 1 year of relevant experience.
• Experienced in writing cyber-focused documentation and procedural materials.
• Superior written and verbal communication skills.

Responsibilities

• Identify and document existing and new processes.
• Develop and implement templates for processes/procedures.
• Gather information from subject matter experts.

Skills

Team oriented

Strong communication skills

Experience in cyber information sharing

Education

BA/BS preferred

Tools

Word

Excel

PowerPoint

Job description

At phia we hire talented and passionate people who are focused on collaborative, meaningful work, providing technical and operational subject matter expertise and support services to our partners and clients.

phia is hiring junior/mid-level Technical Writer to support cyber defense information sharing and collaboration operations at a large Federal agency. In this role, you will be pivotal in enabling activities related to cyber threat, vulnerability, and incident information sharing & collaboration for the agency and its partners.

This position requires the ability to support in‑person/in‑office work based on mission needs, with remote work flexibility. Qualified candidates will be U.S. Citizens with a Top Secret (TS) security clearance.

What You’ll Do

• Identify and document existing processes.
• Identify and document new processes as needed.
• Collaborate on the development and implementation of standardized templates for processes/procedures and information products.
• Establish and monitor integration of new processes and SOPs into existing operations.
• Gather information from subject matter experts to capture, organize, clarify, and optimize technical and procedural documentation.
• Apply approved style guides and technical writing best‑practices.
• Support knowledge management and maintain documentation reference materials.

Who You Are

• Team oriented and a strong communicator.
• Welcome mentoring and guidance from senior team members.
• Experienced in supporting cyber information sharing and collaboration environments.

Preferred Skills

• Previous experience writing cyber‑focused documentation and procedural materials for multiple audiences.
• Superior written and verbal communication skills, with a keen eye for detail.
• Experience writing Standard Operating Procedures (SOPs), technical and marketing materials, e‑mail templates, presentation materials, implementation plans and style guides.
• Extensive knowledge of Word, Excel, and PowerPoint.

Schedule and Location

• Monday – Friday, business hours with occasional need to support time‑critical operations.
• Hybrid remote/in‑office requirement, with office in Arlington, VA.

Required Education + Experience

• BA/BS preferred.
• Minimum of 1 year of relevant experience.

Certifications (Preferred)

• Any cybersecurity‑related certifications.
• Any process‑related certifications (e.g., ITIL, Agile, Lean Six‑sigma).

Security / Eligibility Requirements

• Top Secret (TS) clearance required.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

• Marketing, Public Relations, and Writing/Editing
• Computer and Network Security