Technical Writer

Skyline Products, Inc; Colorado Springs (CO); Hybrid; USD 55,000 - 90,000; Full time

Job summary

An established industry player is seeking a talented Technical Writer to join their innovative team. This role focuses on creating high-quality documentation for electronic signage products, ensuring clarity for installers and end-users alike. You'll work closely with engineers and product managers, translating complex technical information into accessible content. The position offers a dynamic and collaborative work environment, with opportunities for hybrid or remote work. If you are passionate about technical communication and eager to contribute to cutting-edge technology, this is the perfect opportunity for you.

Benefits

Competitive salary with performance-based bonuses

Full benefits package (health, dental, vision, 401k)

Flexible work hours

Collaborative work environment

Qualifications

• 2+ years of experience in technical writing, preferably in manufacturing.
• Experience documenting hardware and software products is essential.

Responsibilities

• Develop and maintain technical documentation for electronic signage products.
• Collaborate with engineers to translate technical jargon into clear content.

Skills

Technical Writing

Attention to Detail

Time Management

Collaboration

Basic Electrical Terminology

Education

Bachelor's degree in Technical Communication

Bachelor's degree in Engineering

Bachelor's degree in English

Tools

Adobe InDesign

Adobe Illustrator

Microsoft Word

FrameMaker

Job description

Founded in 1970, Skyline Products has designed and manufactured sign solutions for the transportation and petroleum industries for more than 40 years. We continuously partner with the nation’s leading fuel retailers and transportation agencies to create premier sign solutions that areDesigned to be Bold, Engineered to Last.

Technical Writer – Electronic Signage
Local candidates to Colorado Springs, CO and surrounding areas

Job Summary:

We are looking for a skilled Technical Writer to join our team and create high-quality documentation for our line of electronic signage products. This role requires someone who can translate technical information about our digital signage hardware and software into clear, accessible documents for installers, end-users, and service technicians.

You'll collaborate closely with engineers, product managers, and support staff to produce manuals, wiring diagrams, installation instructions, software guides, and maintenance documentation that help ensure a smooth user experience.

Key Responsibilities:

1. Develop, write, and maintain technical documentation including:

• Installation manuals (mounting, wiring, and configuration)
• User guides for digital signage control software and interfaces
• Maintenance and troubleshooting guides
• Product specifications and safety instructions

Collaborate with hardware engineers, software developers, and support teams to gather technical details.

Translate technical jargon into clear, understandable content for non-technical users.

Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation.

Maintain document version control and update documentation in line with product updates or new releases.

Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.).

Assist in the creation of training materials and internal knowledge base articles.

Qualifications:

1. Bachelor's degree in Technical Communication, Engineering, English, or a related field.
2. 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment.
3. Experience documenting hardware and software products.
4. Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker.
5. Comfortable working with diagrams, schematics, and basic electrical terminology.
6. Familiarity with embedded systems or digital display technology is a strong plus.
7. Excellent attention to detail, organization, and time management.

Preferred Skills:

1. Experience working with electronic signage, AV systems, or similar technologies.
2. Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces.
3. Ability to read technical drawings and electrical schematics.
4. Experience using CAD or graphic tools to annotate technical illustrations.
5. Understanding of safety standards relevant to electrical products.

What We Offer:

1. Competitive salary with performance-based bonuses.
2. Full benefits package (health, dental, vision, 401k).
3. Flexible work hours and potential for hybrid/remote work.
4. A collaborative, hands-on work environment with room for innovation.

Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.