Technical Writer

LanceSoft Inc; City of Albany (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

LanceSoft Inc in Albany, New York, is seeking a Senior Software Technical Writer to join their team. In this role, you will be responsible for writing, revising, and editing content for the CIMPLICITY 9.5 automation software release, including video and online content. You'll need to work closely with Subject Matter Experts to ensure technical concepts are clearly communicated.

The ideal candidate will have experience with the Madcap Flare authoring tool and familiarity with industrial software. Participation in daily Scrum meetings is also required.

Qualifications

• Proven ability to translate complex technical concepts into clear content.
• Experience with technical writing for software products.
• Familiarity with ISO standards in technical documentation.

Responsibilities

• Write, revise, and edit content for CIMPLICITY 9.5 automation software product.
• Coordinate approvals of technical and peer reviewer feedback.
• Participate in Scrum stand-up meetings and planning sessions.

Skills

Madcap Flare authoring tool

Industrial software familiarity

Ability to work with SMEs

Familiarity with Rally

Screencasting skills

Job description

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.

Job Description

As a Senior Software Technical Writer, you will write, revise, and edit content for our CIMPLICITY 9.5 automation software product release.

This includes video, webhelp, and online content for our CIMPLICITY product.

In addition, this may also include researching, planning, and estimating tasks.

You will also be responsible for coordinating approvals of technical and peer reviewer feedback, per company’s ISO standards, and adhering to format, content, and style guidelines -- giving consideration to usability and ensuring accuracy, consistency, and quality.

You will actively participate in daily Scrum stand-up meetings, weekly planning, and review meetings.

Qualifications

• Madcap Flare authoring tool
• Familiarity with Industrial software
• Ability to work closely with Subject Matter Experts (SME) to translate complicated technical concepts into understandable content that helps our customers
• Familiarity with Rally
• Screencasting Skills

Additional Information

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law.