Technical Writer

EFOR; City of Albany (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

20 days of Paid Time Off

9 paid company holidays

Medical insurance

Vision insurance

Employer-sponsored insurance and benef

Job summary

EFOR is seeking a Technical Writer for Facilities & Maintenance to join our Albany, NY team. You will develop, revise, and standardize GMP-controlled documentation supporting manufacturing operations and facility maintenance activities.

You will partner with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality teams to translate complex technical information into clear, compliant documentation, including SOPs, work instructions, and job aids.

Qualifications

• Bachelor's degree required or equivalent in a related field.
• 3+ years of technical writing or GMP documentation experience in regulated environments.
• Experience supporting Facilities, Maintenance, Engineering, Utilities, Reliability, or Manufacturing Operations.
• Working knowledge of cGMP and Good Documentation Practices.

Responsibilities

• Develop, revise, and maintain SOPs, work instructions, maintenance procedures, technical procedures, job aids, and training materials.
• Collaborate with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality SMEs to capture requirements.
• Translate technical information into clear, accurate, user-friendly controlled documentation.
• Support documentation for preventive maintenance, corrective maintenance, facility systems, and equipment operation.

Skills

Technical writing

GMP documentation

Stakeholder management

Written communication

Education

Bachelor's degree in Engineering, Life Sciences, Technical Communications, or related

Tools

Veeva

SAP

Blue Mountain

Maximo

TrackWise

Job description

Technical Writer - Facilities & Maintenance

Location: Albany, New York

Company: EFOR

Client: Major Biopharmaceutical Manufacturer

Employment Type: Full-Time

Salary Range: $85,000 - $110,000 annually, depending on experience and qualifications

Position Overview

EFOR is seeking a Technical Writer - Facilities & Maintenance to support a major biopharmaceutical manufacturing organization in the Albany, New York area.

The Technical Writer will partner with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality teams to develop, revise, and standardize GMP-controlled documentation supporting manufacturing operations and facility maintenance activities.

The ideal candidate has experience in a regulated pharmaceutical or biotechnology environment and is comfortable working directly with technical SMEs to translate complex maintenance and engineering activities into clear, practical, and compliant documentation.

Key Responsibilities

• Develop, revise, and maintain SOPs, work instructions, maintenance procedures, technical procedures, job aids, and training materials.
• Work directly with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality SMEs to capture technical requirements.
• Translate technical information into clear, accurate, and user-friendly controlled documentation.
• Support documentation related to preventive maintenance, corrective maintenance, facility systems, utilities, equipment operation, and troubleshooting.
• Review existing procedures and identify opportunities to improve clarity, consistency, usability, and compliance.
• Support the standardization of maintenance and facilities documentation across departments and equipment types.
• Ensure documentation complies with cGMP, Good Documentation Practices (GDP), site Quality Systems, and document-control requirements.
• Coordinate document reviews, revisions, approvals, and implementation with cross-functional stakeholders.
• Incorporate feedback from technicians, engineers, operators, and Quality personnel into procedures and work instructions.
• Support document remediation, periodic review, document migration, and lifecycle-management activities.
• Assist with the development of visual instructions, job aids, technical reference materials, and training documentation.
• Participate in continuous-improvement initiatives related to documentation quality and maintenance execution.

Qualifications

• Bachelor's degree in Engineering, Life Sciences, Technical Communications, or a related discipline preferred.
• 3+ years of technical writing or GMP documentation experience within pharmaceutical, biotechnology, medical device, or another regulated manufacturing environment.
• Experience supporting Facilities, Maintenance, Engineering, Utilities, Reliability, or Manufacturing Operations is strongly preferred.
• Working knowledge of cGMP and Good Documentation Practices.
• Standard Operating Procedures
• Work Instructions
• Maintenance Procedures
• Preventive Maintenance Procedures
• Equipment and Facility Procedures
• Troubleshooting Guides
• Training Materials
• Technical Documentation
• Ability to work effectively with maintenance technicians, engineers, planners, operators, and Quality personnel.
• Strong written communication, organization, and stakeholder-management skills.
• Ability to understand technical processes and translate them into clear and executable instructions.
• Experience with systems such as Veeva, SAP, Blue Mountain, Maximo, TrackWise, or similar document-management / CMMS platforms is preferred.

Preferred Experience

• Experience within a GMP pharmaceutical or biopharmaceutical manufacturing facility.
• Exposure to Facilities, HVAC, utilities, manufacturing equipment, maintenance, calibration, or reliability activities.
• Experience supporting documentation remediation or standardization initiatives.
• Ability to independently manage multiple documents and coordinate reviews across several technical stakeholders.

EFOR offers a competitive compensation and benefits package, including:

• 20 days of Paid Time Off
• 9 paid company holidays
• Medical insurance
• Vision insurance
• Employer-sponsored insurance and benefits programs
• Professional development and career-growth opportunities
• Exposure to major pharmaceutical and biotechnology manufacturing programs

About EFOR

EFOR provides engineering, consulting, and project-delivery expertise to leading pharmaceutical and biotechnology organizations.

Our teams support clients across Engineering, CQV, Automation, CSV, Maintenance & Reliability, Facilities, Metrology, Quality, and Project Management, providing both strategic and operational support throughout the lifecycle of regulated manufacturing facilities.