Technical Writer

ECS Corporate Services; Arlington (VA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

DHS EOD/Public Trust eligibility

Job summary

Everforth ECS in Arlington, VA is seeking a highly organized Technical Writer to support program documentation across Cloud Infrastructure, Data & AI Services, and Data Visualization for CISA. You will interview subject matter experts, coordinate graphics, and produce documents such as System Security Plans, ATO artifacts, and design documents in a hybrid office environment.

Required: Bachelor's degree with 3+ years as a technical writer/editor; strong MS Word, Excel, and PowerPoint skills;

Qualifications

• Bachelor's degree +3 years as a technical writer/editor.
• Excellent written and oral communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to learn cloud, data platforms, and AI technologies.

Responsibilities

• Write and edit program documentation across cloud, data, and AI domains.
• Interview SMEs to extract information for documentation.
• Coordinate graphics, formatting, and document production.
• Ensure content quality and conformance with standards.
• Support standardized processes and deliverables.

Skills

Technical writing

Documentation

Interview SMEs

Collaboration

Microsoft Word/Office

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Everforth ECS is seeking a highly organized and detail-oriented Technical Writer to work in our Arlington, VA office (hybrid). Everforth ECS is seeking a Technical Writer to support the quality and delivery of program documentation across multiple technical areas: Cloud Infrastructure, Data & AI Services, and Data Visualization in support of the Cybersecurity and Infrastructure Security Agency (CISA). This role is ideal for someone early in their technical writing career who wants to develop expertise in cloud computing, data platforms, and emerging technologies while working collaboratively with experienced team members.

Responsibilities

• Write and edit program documentation including cyber security documentation such as System Security Plans, ATO artifacts, System Design Documents, Architectural Documentation, CONOPs, SOPs, cloud infrastructure documentation, and other customer deliverables.
• Support documentation across multiple technical workstreams, including:
  • Cloud Infrastructure - operational documentation for cloud administrators, engineers, and architects
  • Data & AI Services - documentation for data platforms, analytics infrastructure, and AI/ML services
  • Data Visualization - business intelligence documentation and user guides for data analytics tools
• Interview subject matter experts to extract information for document creation across cloud, data, and AI domains.
• Coordinate graphics, formatting, and document production.
• Ensure content quality and conformance with established standards.
• Collaborate on implementing standardized processes and deliverables.
• Perform additional duties as assigned.

Salary Range

$70,000-$90,000

General Description of Benefits

• Ability to obtain and maintain a DHS Entry on Duty (EOD)/Public Trust
• Bachelor's degree +3 years of experience as a technical writer/editor, with demonstrated ability to work under guidance from senior team members
• Excellent written and oral communication skills
• Strong organizational skills, attention to detail, and proactive work ethic
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience coordinating with technical teams to gather information and produce documentation
• Ability to quickly learn new technical concepts in cloud computing, data platforms, and AI technologies
• Flexibility to thrive in an evolving environment with changing priorities
• Basic knowledge of Agile processes and methodologies